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How do I Request a Different Mapping Provider?

If you have too many invalid addresses that are not found by the mapping providers, then a different mapping provider might work for you.

George Buss avatar
Written by George Buss
Updated this week


Behind the scenes Gazelle is integrated with multiple mapping providers. If you have tried everything else and you still have too many addresses not being found, a different mapping provider might yield better results. To switch providers email our team (support@gazelleapp.io) an example of:

  • 5 addresses you are having trouble with.

  • 5 addresses that work just fine.

We will use this information to examine whichof our alternative mapping providers would have a better overall address data in your area. If any are found, our team can switch the mapping provider used for scheduling and routing of your customers.
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​Can I integrate with any local mapping providers?
The short answer is maybe (Not all mapping providers allow API integrations or have the necessary documentation to support 3rd party integrations). Gazelle has a list of authorized mapping providers with APIs that we use. If you want to request Gazelle add a mapping provider send us the information for the local provider that has the best mapping data in your area and our team will investigate the cost and possibility of adding this service provider to our list.

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