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What Is A Condition Report?

Understanding condition reports and how to use them to build better estimates.

George Buss avatar
Written by George Buss
Updated this week

Humans think in pictures but we speak in words, which is why most of your customers are visual learners. Condition reports provide a visual way to help your customers understand the performance potential of their piano.

By giving them a visual aid and saying "Your piano was built for X level of performance, but it is currently performing [here]..." you open the door for your customers to better understand how the estimate you are providing is a solution to their needs. As a result, more customers choose to invest in their piano because they can articulate exactly how they will benefit from the services you are recommending.


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