If you entered the wrong payment amount you can change it by manually resetting the invoice status and then entering a negative amount.

FROM THE WEB APP

Step 1: Manually change the invoice status from 'PAID' to 'OPEN'.
Step 2: Manually change the invoice status from 'OPEN' back to 'PAID'.
Step 3: Enter a negative payment amount to reset the amount due.*

NOTE: The 'Invoice History' at the bottom of the invoice is only visible to you, not your client. You client will only see the correct amount on their version of the invoice.

FROM THE MOBILE APP

Step 1: Manually change the invoice status from 'PAID' to 'OPEN'.
Step 2: Manually change the invoice status from 'OPEN' back to 'PAID'.
Step 3: Enter a negative payment amount to reset the amount due.**

NOTE: Some older Android number keypads do not give the option for a negative amount. This is a limitation with the type and age of your Android device.

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