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Resolving Payment Processing Error Messages

Why are my payments not being processed or deposited properly?

Written by Luke Ehresman

Resolving Stripe payment processing errors is easy!


FROM THE WEB APP

Step 2: Identify the error message being displayed.

Step 3: Click 'Manage Stripe Account'

Step 4: Correct any issues within your Stripe account.

Step 5: Return to Gazelle and refresh the page to resolve the error message.

Step 6: Done!


FROM THE MOBILE APP

Step 1: In your Gazelle App tap Menu > Settings > Payment Processing

Step 2: Identify the error message being displayed.

Step 3: Tap 'Manage Stripe Account'

Step 4: Correct any issues within your Stripe account.

Step 5: Return to Gazelle and refresh the page to resolve the error message.

Step 6: Done!

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