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How do I add max travel time restrictions within a service area?
How do I add max travel time restrictions within a service area?

How do I add a max travel time restriction for appointments scheduled within a service area?

Timothy Barnes avatar
Written by Timothy Barnes
Updated over a week ago

Setting a 'Max travel time' for routes within a service area is easy!


FROM THE WEB APP


โ€‹Step 1: Go to Settings > Service Areas > Select a service area or create a new one.

Step 2: When editing a service area select 'Max travel time' and enter a desired time in minutes.

Step 3: Optional: Fill last minute holes in your schedule by adding additional max travel times so openings tomorrow receive a different max travel time than openings 6 months from now.

Step 4: Save & Done.


NOTE: Clients self-scheduling will not be offered routes that exceed this 'Max travel time setting'. However, when you (or your team) are using the in-app scheduler to search for routes, Gazelle will offer routes that exceed this setting while simultaneously displaying a notice to the user.




FROM THE MOBILE APP

This setting can only be changed by logging into the Web App at this time.

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