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How do I round my available appointment slots up to the nearest quarter hour, half hour, or top of the hour?
How do I round my available appointment slots up to the nearest quarter hour, half hour, or top of the hour?

Rounding the times my appointment slots display when using smart routes and/or client self-scheduling.

Timothy Barnes avatar
Written by Timothy Barnes
Updated over 11 months ago

Rounding up your available appointments slots for each of your technicians to be a specified time is easy!

FROM THE WEB APP

Step 1: Go to Settings > Scheduling > Select a Technician > Select 'Availability'.

Step 2: Create a new availability or select an existing one to edit.

Step 3: Under 'Additional preferences > Rounding > Make a selection.

Step 4: Save & Done.

NOTE: By default Gazelle rounds all appointments up to the nearest 5 minutes. However, you can change this to round up to the nearest 10 minutes, 15 minutes, 30 minutes or hour.

FROM THE MOBILE APP

This setting can only be changed by logging into the Web App at this time.

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