Adding an 'Outside service area' message for clients who live outside your technician's service area(s) is easy!

Step 1: Go to Settings > Self-scheduler.

Step 2: Select 'Outside service area message' and customize your company's message.

Step 3: Save & done!

NOTE: This message will be shown to any client who enters an address that is outside all your technician(s) service area(s) and/or outside your technicians 'Extended service area' rules. This message will be shown to clients in self-scheduling 'Step 4: Appointments' after Gazelle as determined no routes exist for this address that are in alignment with your user's scheduling parameters.