Moving clients from one Reminder to another is easy using the Reminder Reassignment Tool. This action can only be taken by Admin users.
FROM THE WEB APP or MOBILE APP
Step 1: Click on the "Client" tab.
βStep 2: Choose the filters you want to apply.
βStep 3: Click Edit
βStep 4: Click "Assign Clients to a Reminder"
βStep 5: Select a Reminder to assign the clients too & save
NOTE: Frequently bouncing clients from one Reminder to another is not recommended.