How Do I Send A Message To A Customer From The Gazelle App?

Sending a customer a message from the Gazelle app is easy!

NOTE: If a customer's contact preference for emails, text messages, or phone calls is disabled, then you will not be able to send them that type of message from the app. You will need to change this setting before sending certain types of messages.

FROM THE WEB APP

Step 1; Go to a customer record.

Step 2: Click 'Send a Message'

Step 3: Customize your message.

Step 4: Send & Done!

FROM THE MOBILE APP

Step 1; Tap on a customer record.

Step 2: Tap 'Contact' at the top of the page.

Step 3: Tap 'Schedule a message or call'
Step 4: Customize your message.

Step 5: Send/Save & Done!