Editing / deleting a scheduled custom messages for specific customers is easy!


FROM THE WEB APP


Step 1: Go to the customer record > upcoming messages > custom messages.

Step 2: Locate the scheduled message.

Step 3: Click on the delete icon.

Step 4: Done!




FROM THE MOBILE APP

Step 1: Go to a customer record
Step 2: Tap 'Show More'

Step 3: Tap on "Scheduled Messages" to see a list for this customer.

Step 4: Tap on a message to edit (Tap & hold to delete)

Step 5: Edit & save your changes.

Step 6: Done!

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