Editing / deleting a scheduled messages for specific customers is easy!
FROM THE WEB APP
Step 1: Go to the customer record.
Step 2: Locate the scheduled messages at the bottom of the screen.
Step 3: Create a new message, or delete an existing message.
Step 4: Done!
Note: At this time you can only create / cancel scheduled messages from the web app. To edit a scheduled message use the mobile app.
FROM THE MOBILE APP
Step 1: Go to a customer record
Step 2: Tap 'Show More'
Step 3: Tap on "Scheduled Messages" to see a list for this customer.
Step 4: Tap on a message to edit (Tap & hold to delete)
Step 5: Edit & save your changes.
Step 6: Done!
