Sorting your Master Service List items is easy!
FROM THE WEB APP
Step 1: Go to Settings > Master Service List
Step 2: Click then Drag & Drop the handle icon into position.
Step 3: Done
NOTE: You can sort items within groups, drag entire groups, or move items between groups.
FROM THE MOBILE APP
Step 1: Tap on Menu > Settings > Master Service List
Step 2: Tap "Sort"
Step 3: Tap the arrows to move items up or down in the list.
Step 4: Done
NOTE: To drag items between groups, tap on the group with the items you want to move and then tap on "Move"