Resetting a user's password is easy.

NOTE: You can either tell the user to log into the web app and click on the "Forgot Password" link, or the administrator on the account can follow these steps:


FROM THE WEB APP


Step 1: Go to Settings > Users

Step 2: Check the 'Reset Password' box

Step 3: Save

Step 4: Tell the user to check their email for their temporary password.




FROM THE MOBILE APP

This setting can only be changed by logging into the Web App at this time.

Did this answer your question?