Save time by creating message templates for common emails, text messages, and phone call reminders. Messages sent through Gazelle can be sent right away or programed to send on a future date.


Step 1: Go to Settings > Message Templates

Step 2: Click on the message template you want to edit (or click Add)

Step 3: Customize your message template.

Step 4: Save, and use your template the next time you message a customer.

Messages are sorted by type (Email, Text, Phone Prompt) but you can arrange the order of your individual templates.

  1. Click on the "New" button to add a new template

  2. Click on one of the templates to edit or delete it

  3. Drag the handle to change the sort order of the templates


You can send messages (using your templates) from the mobile app, but creating and editing Message Templates can only be done from the Web App.

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