Sending customers one of your saved messages from inside the call center is easy!
FROM THE WEB APP
Step 1: Go to your 'Call Center > Reminder Calls'.
Step 2: Click on a customer who needs a reminder call.
Step 3: Click the 'Send A Message' drop down.
Step 4: Select one of your saved message templates.
Step 5: Click 'Ok' to confirm.
Step 6: Done!
FROM THE MOBILE APP
This feature is only available by logging into the Web App at this time.