All Collections
Call Center
How To Use Your Call Center
How Do I Send Customers A Message From My Call Center?
How Do I Send Customers A Message From My Call Center?

Sending customers a message from inside the call center.

George Buss avatar
Written by George Buss
Updated over a week ago

Sending customers one of your saved messages from inside the call center is easy!


FROM THE WEB APP


โ€‹Step 1: Go to your 'Call Center > Reminder Calls'.

Step 2: Click on a customer who needs a reminder call.

Step 3: Click the 'Send A Message' drop down.

Step 4: Select one of your saved message templates.

Step 5: Click 'Ok' to confirm.

Step 6: Done!


FROM THE MOBILE APP

This feature is only available by logging into the Web App at this time.
โ€‹

Did this answer your question?