Editing an appointment from inside the call center is easy!
FROM THE WEB APP
Step 1: Go to your 'Call Center > Reminder Calls'.
Step 2: Click on a customer who needs a reminder call about their appointment.
Step 3: Click 'Edit Appointment' at the bottom of the screen. (This will open a new tab inside your browser)
Step 4: Edit & Save your changes.
Step 5: Go back to your 'Call Center' browser tab and refresh the page.
Step 6: Done!
FROM THE MOBILE APP
This feature is only available by logging into the Web App at this time.