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Creating A Private Booking URL For A 3rd Party Messaging App.
Creating A Private Booking URL For A 3rd Party Messaging App.

How do I manually invite specific customers to self-schedule using a 3rd party messaging app?

Timothy Barnes avatar
Written by Timothy Barnes
Updated over a week ago

Creating a personalized 'Book Now' link to send your customers that pre-populates their customer data is easy but it requires a few steps!

The first part of your client's Gazelle private booking URL is your Gazelle public scheduling link (e.g.; the second part appends each client's Gazelle client ID to the end of this URL (e.g. /cli_xxxxxxxx). Together this creates your client's private booking URL. It looks like this ( this is the same private booking link Gazelle's scheduling merge codes use when we send automated reminders or custom message using templates from inside the app.

The rest of this article covers how to use Gazelle's export feature to merge these two fields together for use by a 3rd party program.

Creating Your Customer's Private Booking URL

Step 1: Copy your company's "Public Scheduling Link" by clicking on the "Sharing" icon (Image 1 below).

Step 2: Export a copy of your client data and open it in a spreadsheet app (image 2 below).

Step 3: Add an empty "Column B" and an empty" Row 1" to your sheet then follow steps 4-8 (shown in image 3 below).

Step 4: Paste your "Gazelle Scheduling Link" into cell B1

Step 5: Add your Public Scheduling Link in column B1 with a forward slash appended to the end of it.

Step 6: Following the steps in image 3 create a private booking link for each customer. To do this In 'Column B' use a CONCATENATE function to join two cells together. The two cells you are joining together are the public booking URL you just added in cell B1 and the data located in the Column A rows which are the individual "Client IDs" needed to create the private booking URL. Merging these two cells together will create your customer's Gazelle private booking link (Don't forget to add the forward slash to the end of your public booking URL in step 5)

Step 7: Mail merge the private booking URL created in column B along with any customer information you want to use in your mailing campaign.

Step 8: Done

Here is where to find your public scheduling link:

Here is where to download a CSV file of your client list.

In your spreadsheet follow these steps:

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