Merging two piano records together is easy in Gazelle.
Step 1: Locate the piano record Gazelle ID in the footer of the page.
Step 2: Copy the Gazelle Piano ID for the 'sending' customer record.
Step 3: Copy the Gazelle Piano ID for the 'receiving' customer record.
Step 4: Email these piano IDs to firstname.lastname@example.org with clear instructions for which ID is the 'sending' piano ID (and which is the 'receiving' piano ID).
Step 5: Our team will merge the data from the 'sending' piano ID with the 'receiving' piano ID'
Step 6: Done.
NOTE: The Sending record will be "deleted" and the information merged into the Receiving record, which will be the final record.
FROM THE WEB APP
The Gazelle piano ID is located in the footer of each piano file page. See image below.
FROM THE MOBILE APP
This data is only available from the web app at this time.