Merging two customer records together is easy in Gazelle. This is useful for cases where a duplicate record was created accidentally.
Step 1: Go to the 'sending' Piano Record > Edit > copy the piano's Gazelle ID.
Step 2: Go to the 'receiving' Piano Record and copy the same Gazelle piano ID.
Step 3: Email these piano IDs to email@example.com with clear instructions for which ID is the 'sending' piano ID (and which is the 'receiving' piano ID).
Step 4: Our team will merge the data from the 'sending' piano ID with the 'receiving' piano ID'
Step 5: Done.
FROM THE WEB APP
FROM THE MOBILE APP
This data is only available from the web app at this time.