Merging two customer records together is easy in Gazelle. This is useful for cases where a duplicate record was created accidentally.
Step 1: Go to a Piano Record > Edit > Locate the Piano's Gazelle ID.
Step 2: Copy the Gazelle Piano ID for the 'sending' piano record.
Step 3: Copy the Gazelle Piano ID for the 'receiving' piano record.
Step 4: Email these Piano IDs to firstname.lastname@example.org with clear instructions for which ID is the 'sending' piano ID (and which is the 'receiving' piano ID).
Step 5: Our team will merge the data from the 'sending' piano ID with the 'receiving' piano ID'
Step 6: Done.
FROM THE WEB APP
FROM THE MOBILE APP
This data is only available from the web app at this time.