Managing a 'Waitlist' during your busy season is easy using the call center.
FROM THE WEB APP
Step 1: Go to Settings > Message Templates > New
Step 2: Create a new phone call template and name it 'Waitlist'.
Step 3: Go to any client file > scheduled messages > new message.
Step 4: Add your new 'Waitlist' phone call prompt to this client.
Step 5: Go to your call center > scheduled calls to manage everyone on your waitlist.
Step 6: Done.
(Optional) During your busy season add a self-scheduleable 0 minute item to your Master Service List called 'Please add me to your waitlist for last minute openings'.
Pro Tip: add a self-scheduleable item to your master service list so clients can ask to be added to your waitlist when they self schedule their appointment online.
FROM THE MOBILE APP
Step 1: Tap on a client record.
Step 2: Tap the 'Contact' action button.
Step 3: Select 'Schedule a message or call'
Step 4: Tap 'Phone' & select your 'Waitlist' message template.
Step 5: Done.
NOTE: Assigning your phone call prompt to a client in the mobile app is possible. However, follow the web-app steps to create your message template.