Changing your 'open day penalty' for scheduled on open days inside a specific service area is easy!
FROM THE WEB APP
Step 1: Go to Settings > Service Areas > Select a service area or create a new one.
Step 2: When editing a service area select 'Open day penalty'
Step 3: Select something between 'None penalty" to "Severe Penalty".
Step 4: Save & Done.
FROM THE MOBILE APP
This setting can only be changed by logging into the Web App at this time.