Adding or editing an availability rule set for each of your technicians is easy!
FROM THE WEB APP
Step 1: Go to Settings > Scheduling > Select a technician > Select 'Availability' > click 'New Availability'.
Step 2: (Optional) Click on an existing availability to edit one that already exists or click the 'Delete' icon to remove it.
Step 3: (Optional) Add / edit an availability for a specific day from the calendar view.
Step 4: Set up the parameters for this availability.
Step 5: Save & Done!
NOTE: All availabilities must be assigned to a specific service area. A specific service area can have multiple availabilities assigned to it that either overlap or take precedence over existing availabilities. You can also copy an availability if you want to reuse these rules for a different service area.
FROM THE MOBILE APP
This setting can only be changed by logging into the Web App at this time.