You shouldn’t have to lose business because you didn’t pick up the phone after business hours, return an email over the weekend, or interrupt an appointment with another customer.
Gazelle scheduling significantly improves your route planning and online self-scheduling. It's easy!
Step 1: Draw your service area on a map.
Step 2: Define your availability.
Step 3: Easily find potential appointment slots complete with actual travel time between appointments.
Step 4: (Optional) Give your customers the option of scheduling online without waiting on you to return their call.
Take back your nights and weekends! Spend more time building relationships and getting paid, less time planning for it.
About Gazelle Scheduling Features
Gazelle's scheduling features enables you to confidently fill your technician calendar(s) the way they want to be scheduled. Each scheduleable user will configure their own service areas, availability, and preferences on a user-by-user basis. Gazelle will use each user's scheduling configurations to fill their calendar accordingly. Additionally, Gazelle's Self-Scheduling and configuration will manage the customer facing workflows for client's using the optional self-scheduling features.
Service Areas
Users will define one or more service areas that correspond to the regions they service.
Draw on a map with define boundaries
Choose a travel modes (Driving, Bicycle, Walking, Transit)
Set an optional default buffer time to add to all appointments
Set drive time limits to reduce the travel time allowed between appointments.
And more...
Availability
Users will also define their availability preferences for the days and dates they wish to be scheduled for appointments.
Define availability starting and ending time and location for each day.
Add Floating downtime for lunch hours.
Create repeating rule sets for specific days of the week.
Define preferred time slots.
Easily manage exceptions to your availability rules on the calendar.
Easily integrate outside calendars.
Preferences
Users will define preferences for filling last minute holes in their schedule and define a default travel mode.
Define short and long term scheduling preferences.
Customize a message to customers who wish to fill a last minute slot.
Set your default travel mode.
Self-Scheduling
Company admins can manage all user's settings and configure Gazelle's optional self-scheduling feature to allow clients to enter their address and self-schedule their appointment.
Make it easy for customers to self-schedule, select their preferred dates, technicians, and much more...
Allow online reservations to be submitted after hours and approved the following day.
Give clients the option to reschedule their appointment online.
Reduce friction when filling your calendar.
All of your scheduling rules can be configured in Settings > Scheduling. If you have specific questions about how to accommodate unique scheduling needs reach out to our team at support@gazelleapp.io. We would love to help you make it easier for clients to get on your calendar.