# Gazelle Help Center > Help center for Gazelle ## Getting Started - [Gazelle Quick Start Guide](http://help.gazelleapp.io/en/articles/112818-gazelle-quick-start-guide.md): How do I import data and get started using my account? - [How Do I Invite Clients To Self-Schedule?](http://help.gazelleapp.io/en/articles/482100-how-do-i-invite-clients-to-self-schedule.md): Inviting all clients to self-schedule on your public-facing website is easy. - [Easy Website Integration Tips](http://help.gazelleapp.io/en/articles/4094568-easy-website-integration-tips.md): How do I add 'Book Now' buttons on my website & online profiles? - [Tips For Building A Powerful & Simple Website](http://help.gazelleapp.io/en/articles/4176923-tips-for-building-a-powerful-simple-website.md): How to easily create a better website for your business. - [Import Your Data To Gazelle](http://help.gazelleapp.io/en/articles/75807-import-your-data-to-gazelle.md): How do I import my client, piano info, and calendar to Gazelle? - [Gazelle's Data Clean-Up Process](http://help.gazelleapp.io/en/articles/112882-gazelle-s-data-clean-up-process.md): What happens during a data clean-up? - [Importing Data From PianoCal](http://help.gazelleapp.io/en/articles/76699-importing-data-from-pianocal.md): How do I import my customers, pianos, and service history from PianoCal? - [Importing Clients From FileMaker](http://help.gazelleapp.io/en/articles/76685-importing-clients-from-filemaker.md): How to transfer your clients and pianos from FileMaker into Gazelle - [Import Your Apple Data](http://help.gazelleapp.io/en/articles/482443-import-your-apple-data.md): How to import contacts from iCloud, iPhone, Macs, & other Apple products. - [Importing Your Clients From PTBiz](http://help.gazelleapp.io/en/articles/76658-importing-your-clients-from-ptbiz.md): How to export my data from PTBiz and import it into Gazelle. - [Importing Clients From Paper Records](http://help.gazelleapp.io/en/articles/76716-importing-clients-from-paper-records.md): What is the easiest way to import paper records? - [Importing Your Google Contacts](http://help.gazelleapp.io/en/articles/2711090-importing-your-google-contacts.md): How to import your Google Contacts. - [Importing Events From Your Apple Calendar](http://help.gazelleapp.io/en/articles/76800-importing-events-from-your-apple-calendar.md): Instructions on exporting your calendar data into an iCAL file that we can import into Gazelle. - [Importing Events From Your iPhone Or iCloud](http://help.gazelleapp.io/en/articles/670159-importing-events-from-your-iphone-or-icloud.md): Instructions on exporting your calendar data into an iCAL file that we can import into Gazelle. - [Importing Events From Your Google Calendar.](http://help.gazelleapp.io/en/articles/75784-importing-events-from-your-google-calendar.md): Instructions on how to export your Google Calendar to an .iCAL file that we can import into Gazelle. - [Importing Your Events From Your Outlook Calendar](http://help.gazelleapp.io/en/articles/76739-importing-your-events-from-your-outlook-calendar.md): Instructions on extracting your calendar from Outlook and importing it into Gazelle - [Importing Events From Your Outlook Live Calendar](http://help.gazelleapp.io/en/articles/1072958-importing-events-from-your-outlook-live-calendar.md): Instructions on exporting your calendar data into a URL that you can send us to import into Gazelle. - [How Do I Add/Edit A Team Member?](http://help.gazelleapp.io/en/articles/3313772-how-do-i-add-edit-a-team-member.md): Adding \(or editing\) a new user to your Gazelle account. - [Service List Overview](http://help.gazelleapp.io/en/articles/1711648-service-list-overview.md): How to edit your 'Service List'. - [What Is The Service Library?](http://help.gazelleapp.io/en/articles/3903733-what-is-the-service-library.md): How do I access the Service Library and use it to build better estimates? - [How Do I Change My Hourly Rate?](http://help.gazelleapp.io/en/articles/4133747-how-do-i-change-my-hourly-rate.md): Changing your hourly rate used to calculate hourly services. - [Building An Automated Reminder System](http://help.gazelleapp.io/en/articles/4502324-building-an-automated-reminder-system.md): How to use Gazelle to easily setup an automated reminder system. - [Introducing Existing Customers To Reminders.](http://help.gazelleapp.io/en/articles/4507390-introducing-existing-customers-to-reminders.md): How to successfully launch your automated reminders. - [Assigning Customers To Reminders](http://help.gazelleapp.io/en/articles/83277-assigning-customers-to-reminders.md): How to reassign customers to a different reminder. - [How Do I Make Customer Self-Scheduling Easier?](http://help.gazelleapp.io/en/articles/482173-how-do-i-make-customer-self-scheduling-easier.md): Preload existing customers contact & piano details while they are self-scheduling. - [Troubleshooting My Scheduling Rules](http://help.gazelleapp.io/en/articles/2498761-troubleshooting-my-scheduling-rules.md): How do I test & edit my scheduling policies? - [Free Scheduling Graphics](http://help.gazelleapp.io/en/articles/4680505-free-scheduling-graphics.md): Download free scheduling graphics to use on your website. ## Customers - [Customer File Overview](http://help.gazelleapp.io/en/articles/4637104-customer-file-overview.md): What information is stored on the customer file? - [Customer Status: Prospect, New, Active, Inactive](http://help.gazelleapp.io/en/articles/97508-customer-status-prospect-new-active-inactive.md): How do the different customer statuses interact with each other? - [What Is The Customer Timeline?](http://help.gazelleapp.io/en/articles/97517-what-is-the-customer-timeline.md): What is the timeline on the client file? - [Managing Clients With Pianos In 2+ Locations](http://help.gazelleapp.io/en/articles/1105736-managing-clients-with-pianos-in-2-locations.md): How to set up, service, and invoice clients with multiple locations. - [What Is The "Import Reference ID" Field For?](http://help.gazelleapp.io/en/articles/97475-what-is-the-import-reference-id-field-for.md): Using the "Import Reference ID" field to match records from a different system. - [How Do I Track Referrals In Gazelle?](http://help.gazelleapp.io/en/articles/97463-how-do-i-track-referrals-in-gazelle.md): Tracking 'word-of-mouth' and other referral types in Gazelle. - [How Do I Use Custom Fields?](http://help.gazelleapp.io/en/articles/97492-how-do-i-use-custom-fields.md): Using the custom fields 1, 2, & 3 located on the customer record. - [How Do I Create A New Customer?](http://help.gazelleapp.io/en/articles/97457-how-do-i-create-a-new-customer.md): Creating a new customer record in Gazelle. - [How Do I Delete A Customer Record](http://help.gazelleapp.io/en/articles/97509-how-do-i-delete-a-customer-record.md): Deleting a customer record in Gazelle. - [How Do I Change A Client Type?](http://help.gazelleapp.io/en/articles/4637134-how-do-i-change-a-client-type.md): Changing a customer type from "Residential" to "School, Religious Institution, etc..." - [How Do I Change Customer's 'Company Name'?](http://help.gazelleapp.io/en/articles/4637133-how-do-i-change-customer-s-company-name.md): Changing the company name for an institutional customer. - [How Do I Add Secondary Contact?](http://help.gazelleapp.io/en/articles/1109517-how-do-i-add-secondary-contact.md): Adding \(and editing\) secondary contacts \(i.e. spouses, music ministers, billing department contacts, etc...\) - [How Do I Set A Default Contact, Email, Or Phone?](http://help.gazelleapp.io/en/articles/97495-how-do-i-set-a-default-contact-email-or-phone.md): Changing the default contact for a customer, a default email, or a default phone for a contact. - [How Do I Filter The Timeline?](http://help.gazelleapp.io/en/articles/97520-how-do-i-filter-the-timeline.md): Filter the timeline to find a specific entry type or comment? - [How Do I Add/Edit Timeline Comments](http://help.gazelleapp.io/en/articles/97526-how-do-i-add-edit-timeline-comments.md): Add \(or editing\) a comment on a customer timeline. - [How Do I Change The Contact Preference For A Customer?](http://help.gazelleapp.io/en/articles/97503-how-do-i-change-the-contact-preference-for-a-customer.md): Editing a customer's contact preferences. - [How Do I Change A Customer's Status?](http://help.gazelleapp.io/en/articles/97505-how-do-i-change-a-customer-s-status.md): Changing a customer's status \(or bulk changing a group of customer statuses\).. - [How Do I Add An Email Address To A Customer Record?](http://help.gazelleapp.io/en/articles/97501-how-do-i-add-an-email-address-to-a-customer-record.md): Adding \(or editing\) an email addresses to a customer record. - [How Do I Add A Phone Number To A Customer Record?](http://help.gazelleapp.io/en/articles/97500-how-do-i-add-a-phone-number-to-a-customer-record.md): Adding \(or editing\) a phone number on a customer record. - [How Do I Add An Address To A Customer Record?](http://help.gazelleapp.io/en/articles/97461-how-do-i-add-an-address-to-a-customer-record.md): Adding a new mailing, billing, and street address to a customer record. - [How Do I Edit The Customer Preference Notes?](http://help.gazelleapp.io/en/articles/97468-how-do-i-edit-the-customer-preference-notes.md): Editing the customer preferences field. - [How Do I Edit The Personal Notes For A Customer?](http://help.gazelleapp.io/en/articles/97469-how-do-i-edit-the-personal-notes-for-a-customer.md): Adding personal notes \(like the dog's name\) to a customer file. - [What happens when I merge clients or pianos?](http://help.gazelleapp.io/en/articles/11731945-what-happens-when-i-merge-clients-or-pianos.md): When two records are merged, one gives its data to another and is then deleted. - [Merging Duplicate Client Records](http://help.gazelleapp.io/en/articles/3660206-merging-duplicate-client-records.md): Understanding the best way to merge two customer files together. - [Merging Clients in Bulk](http://help.gazelleapp.io/en/articles/11731842-merging-clients-in-bulk.md): Our team can help you merge a large number of clients at one time. ## Pianos - [Piano File Overview](http://help.gazelleapp.io/en/articles/4645128-piano-file-overview.md): What information is stored on the piano record? - [Piano Status: Active, Inactive, Temporary Storage, Under Restoration](http://help.gazelleapp.io/en/articles/4645131-piano-status-active-inactive-temporary-storage-under-restoration.md): How do the different piano status' interact with each other? - [Recording A Piano Service History](http://help.gazelleapp.io/en/articles/97551-recording-a-piano-service-history.md): How do I manually add a service history to a piano record? - [Transferring A Piano To A Different Customer](http://help.gazelleapp.io/en/articles/97555-transferring-a-piano-to-a-different-customer.md): How do I assign a piano from one customer to another? - [Changing to 'Inactive' unserviced pianos & clients.](http://help.gazelleapp.io/en/articles/7151628-changing-to-inactive-unserviced-pianos-clients.md): How do I bulk inactivate \(or bulk edit\) piano files if the piano is no longer being serviced? - [What Is The Piano Reference ID Field For?](http://help.gazelleapp.io/en/articles/97629-what-is-the-piano-reference-id-field-for.md): Understanding how to use the piano reference ID field to import records from another system. - [Managing Pianos For Sale On Consignment](http://help.gazelleapp.io/en/articles/4645161-managing-pianos-for-sale-on-consignment.md): How do I manage pianos I manage that are for sale on consignment? - [Managing Rental Pianos In Gazelle](http://help.gazelleapp.io/en/articles/4645165-managing-rental-pianos-in-gazelle.md): How do I keep track of rental pianos in Gazelle? - [Managing Short-Term Rental Pianos In Gazelle](http://help.gazelleapp.io/en/articles/9553329-managing-short-term-rental-pianos-in-gazelle.md): Managing Short-Term Concert & Artist Rental Pianos in Gazelle - [How Do I Add A New Piano?](http://help.gazelleapp.io/en/articles/477738-how-do-i-add-a-new-piano.md): Adding a new piano to a client record. - [How Do I Edit A Piano?](http://help.gazelleapp.io/en/articles/97548-how-do-i-edit-a-piano.md): Editing a piano record in Gazelle. - [How Do I Change A Piano's Status?](http://help.gazelleapp.io/en/articles/97619-how-do-i-change-a-piano-s-status.md): Changing the status of a piano from active, inactive, temporary storage, or under restoration. - [How Do I Add / Edit Piano Photos?](http://help.gazelleapp.io/en/articles/4645136-how-do-i-add-edit-piano-photos.md): Adding \(or editing\) photos on the piano file. - [How Do I Make A Piano Photo The Primary Photo?](http://help.gazelleapp.io/en/articles/4645139-how-do-i-make-a-piano-photo-the-primary-photo.md): Making a piano photo the primary photo. - [How Do I Add A Note To A Piano Photo?](http://help.gazelleapp.io/en/articles/4645659-how-do-i-add-a-note-to-a-piano-photo.md): Adding a note to a piano photo. - [How Do I Delete A Piano Photo?](http://help.gazelleapp.io/en/articles/4645141-how-do-i-delete-a-piano-photo.md): Deleting a piano photo. - [How Do I Share One Of My Piano Photos?](http://help.gazelleapp.io/en/articles/4645147-how-do-i-share-one-of-my-piano-photos.md): Sharing a piano photo outside of Gazelle. - [How Do I Log Temp/Humidity Measurements For A Piano?](http://help.gazelleapp.io/en/articles/97552-how-do-i-log-temp-humidity-measurements-for-a-piano.md): Adding temperature/humidity measurements to a piano record's log. - [How Do I Change A Piano's Tuning Interval](http://help.gazelleapp.io/en/articles/97557-how-do-i-change-a-piano-s-tuning-interval.md): Changing the tuning interval for a piano. - [How Do I Override A Piano's Next / Last Tuning Date?](http://help.gazelleapp.io/en/articles/97556-how-do-i-override-a-piano-s-next-last-tuning-date.md): Overriding a piano's next \(or last\) tuning date. - [How Do I Record Player System Information?](http://help.gazelleapp.io/en/articles/97612-how-do-i-record-player-system-information.md): Adding \(or editing\) the player piano system information \(make, model, etc...\). - [How Do I Add Piano Life Saver \(PLS\) System Information?](http://help.gazelleapp.io/en/articles/97614-how-do-i-add-piano-life-saver-pls-system-information.md): Adding \(or editing\) the Dampp-Chaser PLS system information for a piano record. - [How Do I Download All Of My Piano Photos?](http://help.gazelleapp.io/en/articles/4645149-how-do-i-download-all-of-my-piano-photos.md): Downloading copies of all your piano photos. - [Merging Duplicate Piano Records](http://help.gazelleapp.io/en/articles/4645159-merging-duplicate-piano-records.md): How do I merge duplicate piano files? ## Call Center - [Call Center Overview](http://help.gazelleapp.io/en/articles/4602702-call-center-overview.md): How do I use my call center in Gazelle to fill holes in my schedule? - [Populating Your Call Center With Automated Call Prompts](http://help.gazelleapp.io/en/articles/4602705-populating-your-call-center-with-automated-call-prompts.md): How do I populate my call center with automated call prompts for customers who are due for a tuning? - [Manually Adding Non-Automated Call\(s\) To Your Call Center.](http://help.gazelleapp.io/en/articles/4602715-manually-adding-non-automated-call-s-to-your-call-center.md): How do I schedule a non-automated phone call prompt? - [Setting Up Recurring Reminder Calls In My Call Center.](http://help.gazelleapp.io/en/articles/4602710-setting-up-recurring-reminder-calls-in-my-call-center.md): Managing recurring calls in my call center. - [Sending Post Card Reminders](http://help.gazelleapp.io/en/articles/4602722-sending-post-card-reminders.md): How do I create a mail merge for post card reminders. - [How Do I See A List Of Everyone Due For Tuning?](http://help.gazelleapp.io/en/articles/4602756-how-do-i-see-a-list-of-everyone-due-for-tuning.md): Seeing a list of everyone due for tuning. - [How Do I Pause A Customer's Reminders From The Call Center?](http://help.gazelleapp.io/en/articles/4602755-how-do-i-pause-a-customer-s-reminders-from-the-call-center.md): Pausing a customer's reminders from inside the call center. - [How Do I Add A Comment To The Customer Timeline From The Call Center?](http://help.gazelleapp.io/en/articles/4602746-how-do-i-add-a-comment-to-the-customer-timeline-from-the-call-center.md): Adding a comment to the customer timeline from inside the call center. - [How Do I Inactivate A Customer From The Call Center?](http://help.gazelleapp.io/en/articles/4602754-how-do-i-inactivate-a-customer-from-the-call-center.md): Inactivating a customer file from inside the call center. - [How Do I Edit An Appointment From The Call Center?](http://help.gazelleapp.io/en/articles/4602745-how-do-i-edit-an-appointment-from-the-call-center.md): Editing an appointment from inside the call center. - [How Do I Sort My Reminder Calls?](http://help.gazelleapp.io/en/articles/4602725-how-do-i-sort-my-reminder-calls.md): Sorting / filtering reminder calls in your call center. - [How Do I Edit Customer Information From The Call Center?](http://help.gazelleapp.io/en/articles/4602740-how-do-i-edit-customer-information-from-the-call-center.md): Editing customer information 'short-cut' from inside the call center. - [How Do I Schedule An Appointment From The Call Center?](http://help.gazelleapp.io/en/articles/4602743-how-do-i-schedule-an-appointment-from-the-call-center.md): Scheduling an appointment from inside the call center. - [How Do I Send Customers A Message From My Call Center?](http://help.gazelleapp.io/en/articles/4602736-how-do-i-send-customers-a-message-from-my-call-center.md): Sending customers a message from inside the call center. - [How Do I Record Actions From A Completed Reminder Call?](http://help.gazelleapp.io/en/articles/4602730-how-do-i-record-actions-from-a-completed-reminder-call.md): Recording actions from a completed reminder call. ## Calendars - [Calendar Icons](http://help.gazelleapp.io/en/articles/482223-calendar-icons.md): What do the different icons mean on the calendar? - [How Do I Share My Calendar?](http://help.gazelleapp.io/en/articles/2465503-how-do-i-share-my-calendar.md): Sharing my calendar with other devices. - [Calendar & Scheduling Short-Cuts](http://help.gazelleapp.io/en/articles/2465423-calendar-scheduling-short-cuts.md): How do I use keyboard shortcuts to save time scheduling new events? - [Managing Users In 2+ Timezones](http://help.gazelleapp.io/en/articles/2473836-managing-users-in-2-timezones.md): How do I use Gazelle's calendar with multiple users in different timezones? - [Click + Drag To Schedule](http://help.gazelleapp.io/en/articles/2465435-click-drag-to-schedule.md): How do I client + drag to schedule a new calendar event? - [Using Google Calendar Notifications For Gazelle Events](http://help.gazelleapp.io/en/articles/466895-using-google-calendar-notifications-for-gazelle-events.md): How do I tell my Google Calendar to remind me when I have a Gazelle event coming up? - [Minimizing Your Scheduling Window](http://help.gazelleapp.io/en/articles/2512950-minimizing-your-scheduling-window.md): How do I minimize my scheduling window without losing the info I have already entered? - [How do I create a list of future appointments?](http://help.gazelleapp.io/en/articles/10407070-how-do-i-create-a-list-of-future-appointments.md): Find Appointments that are scheduled in the future with all or specific technicians using the List View on the Calendar page. - [How Do I Add A New Event](http://help.gazelleapp.io/en/articles/1803942-how-do-i-add-a-new-event.md): Adding a new calendar event. - [How Do I Edit My Calendar Events?](http://help.gazelleapp.io/en/articles/2465536-how-do-i-edit-my-calendar-events.md): Editing \(or deleting\) calendar events. - [How Do I Schedule Vacation/Time-Off](http://help.gazelleapp.io/en/articles/2498425-how-do-i-schedule-vacation-time-off.md): Scheduling vacations or time off on my calendar. - [How Do I Show/Hide Non-Schedulable User's Calendars?](http://help.gazelleapp.io/en/articles/2475292-how-do-i-show-hide-non-schedulable-user-s-calendars.md): Showing / hiding a non-schedulable user's calendar from your calendar display. - [How Do I Schedule A Personal Event On My Calendar?](http://help.gazelleapp.io/en/articles/2498416-how-do-i-schedule-a-personal-event-on-my-calendar.md): Scheduling a personal event or holiday on your calendar. - [How Do I Schedule A Memo On My Calendar?](http://help.gazelleapp.io/en/articles/2498418-how-do-i-schedule-a-memo-on-my-calendar.md): Scheduling a memo on my calendar. - [How Do I Schedule A Repeating Event](http://help.gazelleapp.io/en/articles/2498405-how-do-i-schedule-a-repeating-event.md): Scheduling a repeating event on my calendar. - [How Do I View A Custom Date Range On The Calendar?](http://help.gazelleapp.io/en/articles/2465427-how-do-i-view-a-custom-date-range-on-the-calendar.md): Using shift+click on the mini calendar to view a custom date range. - [How Do I Adjust The Target Date When Scheduling?](http://help.gazelleapp.io/en/articles/2465538-how-do-i-adjust-the-target-date-when-scheduling.md): Adjusting the target date when booking an appointment. - [How Do I Send Appointment Details To My Client?](http://help.gazelleapp.io/en/articles/2465560-how-do-i-send-appointment-details-to-my-client.md): Emailing the event details to a client. - [How Do I Add An Address To A Personal Event](http://help.gazelleapp.io/en/articles/2465528-how-do-i-add-an-address-to-a-personal-event.md): Adding an address to a personal event. - [How Do I View Multiple Calendars At One Time](http://help.gazelleapp.io/en/articles/2465510-how-do-i-view-multiple-calendars-at-one-time.md): Viewing multiple calendars at the same time. - [How Do I Change A User's Color On The Calendar](http://help.gazelleapp.io/en/articles/2465420-how-do-i-change-a-user-s-color-on-the-calendar.md): Changing a user's color on the calendar. - [How Do I Display A Map For Specific Days On My Calendar?](http://help.gazelleapp.io/en/articles/2465410-how-do-i-display-a-map-for-specific-days-on-my-calendar.md): Displaying maps & routes on your calendar. - [How Do I Change The Way Appointments Display On My Calendar?](http://help.gazelleapp.io/en/articles/2465402-how-do-i-change-the-way-appointments-display-on-my-calendar.md): Changing the event titles on your calendar. - [How Do I Display Warnings For Unconfirmed Appointments On My Calendar?](http://help.gazelleapp.io/en/articles/2465406-how-do-i-display-warnings-for-unconfirmed-appointments-on-my-calendar.md): Displaying unconfirmed appointments warnings on my calendar. - [How Do I Change The Default View Of My Calendar?](http://help.gazelleapp.io/en/articles/2465398-how-do-i-change-the-default-view-of-my-calendar.md): Changing the default view of your calendar. - [How Do I Display My Scheduling Availability On My Calendar?](http://help.gazelleapp.io/en/articles/2465395-how-do-i-display-my-scheduling-availability-on-my-calendar.md): Displaying a technician's availability on their calendar background. - [How Do I Add Custom Services To An Event?](http://help.gazelleapp.io/en/articles/2485794-how-do-i-add-custom-services-to-an-event.md): Adding misc \(or custom\) services as you book an appointment. - [How Do I Complete A Past Appointment?](http://help.gazelleapp.io/en/articles/1160857-how-do-i-complete-a-past-appointment.md): Completing past appointments so they automatically update the client and piano records. - [How Do I Add Services To An Event?](http://help.gazelleapp.io/en/articles/2485811-how-do-i-add-services-to-an-event.md): Adding services to an event using the scheduling workflow. - [How do turn on/off the default 'Appointment added to calendar' one-off emails?](http://help.gazelleapp.io/en/articles/6184162-how-do-turn-on-off-the-default-appointment-added-to-calendar-one-off-emails.md): Enabling or disabling the appointment added to calendar one-off emails. - [How Do I Turn On/Off The Default 'Schedule Next Appointment' Prompt After Completing An Event?](http://help.gazelleapp.io/en/articles/6184210-how-do-i-turn-on-off-the-default-schedule-next-appointment-prompt-after-completing-an-event.md): Enabling / disabling the schedule next appointment prompt. - [How Do I Change The Font Size On My Calendar?](http://help.gazelleapp.io/en/articles/4752837-how-do-i-change-the-font-size-on-my-calendar.md): Changing the font size used for your calendar. - [How do I view and search my 'Calendar Event List'?](http://help.gazelleapp.io/en/articles/10260977-how-do-i-view-and-search-my-calendar-event-list.md): How do I access my Calendar Event List and search my calendar for event details, notes, and other event related information - [2-Way Calendar Syncing In Gazelle.](http://help.gazelleapp.io/en/articles/4370621-2-way-calendar-syncing-in-gazelle.md): How do I set up a 2-way sync for external calendars? - [My Gazelle Calendar Stopped Syncing.](http://help.gazelleapp.io/en/articles/6708593-my-gazelle-calendar-stopped-syncing.md): Help! My 3rd party calendar stopped pulling new events that are added to my Gazelle calendar. - [Gazelle To Gazelle Calendar Integration](http://help.gazelleapp.io/en/articles/4451054-gazelle-to-gazelle-calendar-integration.md): How to integrate two Gazelle calendars together. - [Overview: Google Calendar 2-Way Sync Integration](http://help.gazelleapp.io/en/articles/4370569-overview-google-calendar-2-way-sync-integration.md): How do I create a 2-way sync between my Google Calendar and my Gazelle calendar? - [ICS / Apple Calendar Integrations](http://help.gazelleapp.io/en/articles/4370619-ics-apple-calendar-integrations.md): How do I pull events onto my my Gazelle calendar from an outside calendar? - [Share Your Gazelle Calendar With The iPhone Calendar App](http://help.gazelleapp.io/en/articles/729012-share-your-gazelle-calendar-with-the-iphone-calendar-app.md): How to push events from your Gazelle Calendar to your iPhone calendar app. - [How Do I Find My Apple .ICS Link?](http://help.gazelleapp.io/en/articles/4470319-how-do-i-find-my-apple-ics-link.md): Locating an Apple .ICS link / URL to pull events from your Apple calendar onto your Gazelle's calendar. - [How Do I Connect Subcontractor Calendars In Gazelle?](http://help.gazelleapp.io/en/articles/4370620-how-do-i-connect-subcontractor-calendars-in-gazelle.md): Adding a subcontractor's calendar to my Gazelle account? - [How Do I Only Share Certain Event Types?](http://help.gazelleapp.io/en/articles/4550915-how-do-i-only-share-certain-event-types.md): Limit sharing to different types of events when you share your calendar with an outside app. - [How Do I Make A Shared Calendar 'Private'?](http://help.gazelleapp.io/en/articles/4550912-how-do-i-make-a-shared-calendar-private.md): Marking the details of a shared calendar as 'Busy' - [How Do I Share My Gazelle Calendar In My Mac Calendar App \(iCal\)?](http://help.gazelleapp.io/en/articles/1803943-how-do-i-share-my-gazelle-calendar-in-my-mac-calendar-app-ical.md): Sharing your Gazelle calendar with the Mac calendar app. - [How Do I Sync Integrated Calendar Events?](http://help.gazelleapp.io/en/articles/4370640-how-do-i-sync-integrated-calendar-events.md): Understanding the sync schedule for integrated calendars and how to force a calendar to sync manually. - [How Do I Differentiate Integrated Remote Calendar Events On My Calendar?](http://help.gazelleapp.io/en/articles/4370645-how-do-i-differentiate-integrated-remote-calendar-events-on-my-calendar.md): Differentiating Gazelle events from events synced from remote calendars. - [How Do I Pull External Calendar Events Into My Gazelle Calendar Without Affecting My Scheduling Availability?](http://help.gazelleapp.io/en/articles/4370630-how-do-i-pull-external-calendar-events-into-my-gazelle-calendar-without-affecting-my-scheduling-availability.md): Adding external calendar events to my Gazelle calendar without reducing my availability? - [How Do I Manage Calendar Integrations For Specific Users?](http://help.gazelleapp.io/en/articles/4370646-how-do-i-manage-calendar-integrations-for-specific-users.md): How do I manage calendar integrations for specific users? - [How Do I Rename One Of My External Calendars in Gazelle?](http://help.gazelleapp.io/en/articles/4370644-how-do-i-rename-one-of-my-external-calendars-in-gazelle.md): Renaming an external calendar in Gazelle. - [How Do I Unlink / Remove An External Calendar From My Gazelle Account?](http://help.gazelleapp.io/en/articles/4370641-how-do-i-unlink-remove-an-external-calendar-from-my-gazelle-account.md): Removing external calendars from your Gazelle account. - [How Do I Manually Sync An External Calendar To Refresh My Events?](http://help.gazelleapp.io/en/articles/4370639-how-do-i-manually-sync-an-external-calendar-to-refresh-my-events.md): Manually pulling updating from 3rd party external calendars. - [How Do I Hide / Remove External Calendar Events From My Gazelle Calendar?](http://help.gazelleapp.io/en/articles/4370638-how-do-i-hide-remove-external-calendar-events-from-my-gazelle-calendar.md): Hiding \(or deleting\) external calendar events from my Gazelle calendar. - [How Do I Make External Calendar Events ‘Private’?](http://help.gazelleapp.io/en/articles/4370631-how-do-i-make-external-calendar-events-private.md): Hide private details on external calendar events. ## Scheduling - [Gazelle Scheduling Overview](http://help.gazelleapp.io/en/articles/9204274-gazelle-scheduling-overview.md) - [Overview Of Gazelle's Scheduling Rules? \(Legacy Scheduling Rules\)](http://help.gazelleapp.io/en/articles/160498-overview-of-gazelle-s-scheduling-rules-legacy-scheduling-rules.md): How do I edit my scheduling policies & scheduling rules? - [Open Day Scheduling Flexibility](http://help.gazelleapp.io/en/articles/758780-open-day-scheduling-flexibility.md): Changing the scheduling algorithm to favor open days more \(or less\). - [How Do I Invite Customers To Reschedule An Appointment?](http://help.gazelleapp.io/en/articles/5423000-how-do-i-invite-customers-to-reschedule-an-appointment.md): Inviting customers to reschedule existing events on my calendar. - [Add a 'wait list' option to your Gazelle scheduling workflows.](http://help.gazelleapp.io/en/articles/6738651-add-a-wait-list-option-to-your-gazelle-scheduling-workflows.md): How do I create a waiting list for clients who are scheduling? - [Creating A Private Booking URL For A 3rd Party Messaging App.](http://help.gazelleapp.io/en/articles/4623387-creating-a-private-booking-url-for-a-3rd-party-messaging-app.md): How do I manually invite specific customers to self-schedule using a 3rd party messaging app? - [Entering Apartment Numbers For Online Scheduling?](http://help.gazelleapp.io/en/articles/4596167-entering-apartment-numbers-for-online-scheduling.md): How do I help customers properly format their address when they have an apartment number? - [Auto Populate My Client's Information During Self-Scheduling](http://help.gazelleapp.io/en/articles/439012-auto-populate-my-client-s-information-during-self-scheduling.md): How do I auto populate my client's information to make self-scheduling easier? - [Scheduling Piano Moves In Gazelle](http://help.gazelleapp.io/en/articles/4580291-scheduling-piano-moves-in-gazelle.md): How do I make it easy for customers \(and my team\) to schedule piano moves in Gazelle? - [How Do I Handle Arrival Windows?](http://help.gazelleapp.io/en/articles/4542469-how-do-i-handle-arrival-windows.md): Using arrival windows for your appointments. - [How To Enable Or Disable Smart Routes](http://help.gazelleapp.io/en/articles/456075-how-to-enable-or-disable-smart-routes.md): This article will show you how to enable or disable the Smart Routes & client self-scheduling feature from your account. - [How Do I Handle Travel Charges?](http://help.gazelleapp.io/en/articles/2827692-how-do-i-handle-travel-charges.md): Adding travel fees for use with Gazelle's self-scheduling. - [How Do I Add A 'Rescheduling' Button In My Reminder Messages?](http://help.gazelleapp.io/en/articles/3828009-how-do-i-add-a-rescheduling-button-in-my-reminder-messages.md): Using merge codes to add a 'rescheduling' button in your reminder messages. - [How Do I Resolve Invalid Addresses for Location?](http://help.gazelleapp.io/en/articles/2837291-how-do-i-resolve-invalid-addresses-for-location.md): Resolving invalid addresses and mapping issues by using alternative Location types. - [Managing availability with multiple travel modes.](http://help.gazelleapp.io/en/articles/8834698-managing-availability-with-multiple-travel-modes.md): How to manage a user's availability who uses multiple modes of travel. - [Searching for long duration appointment slots with a floating downtime rule enabled.](http://help.gazelleapp.io/en/articles/9330661-searching-for-long-duration-appointment-slots-with-a-floating-downtime-rule-enabled.md): How do I configure my scheduling rules to find long appointment slots when I have a floating downtime rule enabled? - [How do I enable/disable alternate location types on my self-scheduler?](http://help.gazelleapp.io/en/articles/11481852-how-do-i-enable-disable-alternate-location-types-on-my-self-scheduler.md): Enable location types on the client self-scheduler to avoid invalid addresses if your address can not be found by mapping providers. - [How do I Request a Different Mapping Provider?](http://help.gazelleapp.io/en/articles/11481933-how-do-i-request-a-different-mapping-provider.md): If you have too many invalid addresses that are not found by the mapping providers, then a different mapping provider might work for you. - [How do I add / edit / or delete a service area?](http://help.gazelleapp.io/en/articles/8209059-how-do-i-add-edit-or-delete-a-service-area.md): Adding / editing / or deleting a service area. - [Managing multiple service areas](http://help.gazelleapp.io/en/articles/8209061-managing-multiple-service-areas.md): How do I manage multiple service areas for myself or my technicians? - [How do I choose a service area type? Travel time vs defined boundary?](http://help.gazelleapp.io/en/articles/8209066-how-do-i-choose-a-service-area-type-travel-time-vs-defined-boundary.md): Choosing between 'travel time' and 'Defined boundary' when setting up your service area. - [How do I create a polygonal vs. circular vs. layered service area boundary?](http://help.gazelleapp.io/en/articles/8209067-how-do-i-create-a-polygonal-vs-circular-vs-layered-service-area-boundary.md): Creating a polygonal, circular, or layered service area boundary. - [How do I create an excluded service area?](http://help.gazelleapp.io/en/articles/8209069-how-do-i-create-an-excluded-service-area.md): Creating a negative \(or excluded\) service area. - [How do I define a travel mode for my service area?](http://help.gazelleapp.io/en/articles/8209071-how-do-i-define-a-travel-mode-for-my-service-area.md): Defining a travel mode for your service area. - [How do I enable ‘Traffic predictions’ when calculating routes in my service area?](http://help.gazelleapp.io/en/articles/8209073-how-do-i-enable-traffic-predictions-when-calculating-routes-in-my-service-area.md): Enabling 'Traffic predictions' when calculating routes in a service area. - [How do I enable a buffer time for appointments in a service area?](http://help.gazelleapp.io/en/articles/8209074-how-do-i-enable-a-buffer-time-for-appointments-in-a-service-area.md): Adding a buffer time to appointments scheduled in a specific service area. - [How do I change my address validation requirements for scheduling?](http://help.gazelleapp.io/en/articles/8209080-how-do-i-change-my-address-validation-requirements-for-scheduling.md): Changing address validation requirements for a specific service area. - [How do I change my open day penalty for a service area?](http://help.gazelleapp.io/en/articles/8209083-how-do-i-change-my-open-day-penalty-for-a-service-area.md): Changing my open day penalty for a specific service area. - [How do I add an ‘Extended service area’ to a service area?](http://help.gazelleapp.io/en/articles/8209087-how-do-i-add-an-extended-service-area-to-a-service-area.md): Adding \(or editing\) an extended service area for events scheduled inside a specific service area. - [Managing service area\(s\) in multiple time zones.](http://help.gazelleapp.io/en/articles/8209062-managing-service-area-s-in-multiple-time-zones.md): How to manage service area\(s\) that cross multiple time zones. - [How do I change the weighting of different route options within a service area?](http://help.gazelleapp.io/en/articles/8209106-how-do-i-change-the-weighting-of-different-route-options-within-a-service-area.md): Changing the weighting of route options within a service area. - [How do I add max travel time restrictions within a service area?](http://help.gazelleapp.io/en/articles/8209133-how-do-i-add-max-travel-time-restrictions-within-a-service-area.md): How do I add a max travel time restriction for appointments scheduled within a service area? - [How do I change my ‘Fallback travel time’ for invalid addresses within a service area?](http://help.gazelleapp.io/en/articles/8209136-how-do-i-change-my-fallback-travel-time-for-invalid-addresses-within-a-service-area.md): Changing your 'Fallback travel time' for routes within a service area. - [How do I change my routing preference within a service area?](http://help.gazelleapp.io/en/articles/8209137-how-do-i-change-my-routing-preference-within-a-service-area.md): Changing my routing preference within a service area. - [How do I rename a service area?](http://help.gazelleapp.io/en/articles/8209141-how-do-i-rename-a-service-area.md): How do I rename a service area? - [How do I copy an existing service area?](http://help.gazelleapp.io/en/articles/8209144-how-do-i-copy-an-existing-service-area.md): Copying or duplicating one of your service areas. - [How do I add / edit / or delete an availability?](http://help.gazelleapp.io/en/articles/8218522-how-do-i-add-edit-or-delete-an-availability.md): Adding \(editing or deleting\) your availability in Gazelle. - [How do I copy an availability rule set?](http://help.gazelleapp.io/en/articles/8218524-how-do-i-copy-an-availability-rule-set.md): Copying availability rules in Gazelle - [How do I assign an availability to a service area?](http://help.gazelleapp.io/en/articles/8218526-how-do-i-assign-an-availability-to-a-service-area.md): Assigning an availability to a service area so it can be added to day\(s\) on your calendar. - [How do I designate a starting / ending date for a an availability?](http://help.gazelleapp.io/en/articles/8218531-how-do-i-designate-a-starting-ending-date-for-a-an-availability.md): Changing the starting / ending date for one of your availabilities. - [How do I set up a repeating availability for a specific service area?](http://help.gazelleapp.io/en/articles/8218534-how-do-i-set-up-a-repeating-availability-for-a-specific-service-area.md): Setting up repeating availability for a specific service area. - [How do I set an available start-of-day or end-of-day location?](http://help.gazelleapp.io/en/articles/8218535-how-do-i-set-an-available-start-of-day-or-end-of-day-location.md): Setting a 'start of day' or 'end of day' location. - [How do I set my available start or day or end of day time preference?](http://help.gazelleapp.io/en/articles/8218540-how-do-i-set-my-available-start-or-day-or-end-of-day-time-preference.md): Setting a 'Start of day' or 'End of day' time preference. - [How do I layer availability rule sets to be ‘Inclusive’ or ‘Exclusive’ and what does this mean?](http://help.gazelleapp.io/en/articles/8218542-how-do-i-layer-availability-rule-sets-to-be-inclusive-or-exclusive-and-what-does-this-mean.md): Understanding 'Inclusive' vs. 'Exclusive' availability rule sets and how to layer them for efficient scheduling. - [How do I set availability rule sets to have a ‘Max appointments per day’?](http://help.gazelleapp.io/en/articles/8218547-how-do-i-set-availability-rule-sets-to-have-a-max-appointments-per-day.md): Setting a 'Max appointment per day' limit inside your availability rules for a specific service area. - [How do I round my available appointment slots up to the nearest quarter hour, half hour, or top of the hour?](http://help.gazelleapp.io/en/articles/8218552-how-do-i-round-my-available-appointment-slots-up-to-the-nearest-quarter-hour-half-hour-or-top-of-the-hour.md): Rounding the times my appointment slots display when using smart routes and/or client self-scheduling. - [How do I add / edit the preferred time slots available on a given day?](http://help.gazelleapp.io/en/articles/8218560-how-do-i-add-edit-the-preferred-time-slots-available-on-a-given-day.md): Adjusting how preferred time slots behave on a given day. - [How do I add a lunch break or floating downtime rule?](http://help.gazelleapp.io/en/articles/8218561-how-do-i-add-a-lunch-break-or-floating-downtime-rule.md): Adding a lunch break or floating downtime rule to an availability. - [How to customize scheduling availability from the calendar.](http://help.gazelleapp.io/en/articles/8425119-how-to-customize-scheduling-availability-from-the-calendar.md): Customizing your availability to add inclusions and exclusions to your availability from the calendar view. - [How do I visualize my availability rules?](http://help.gazelleapp.io/en/articles/8871904-how-do-i-visualize-my-availability-rules.md): Visualizing your availability rules to plan how your scheduling rules will be applied. - [How do I edit my ‘Short-term scheduling limit?](http://help.gazelleapp.io/en/articles/8218564-how-do-i-edit-my-short-term-scheduling-limit.md): Editing each technician's 'Short-term scheduling' rule. - [How do I edit my ‘Short-term scheduling limit' message?](http://help.gazelleapp.io/en/articles/8218568-how-do-i-edit-my-short-term-scheduling-limit-message.md): Editing the message displayed to clients who encounter each technician's 'Short-term scheduling rule' - [How do I encourage or prompt clients to schedule with new technicians I have recently added to my team?](http://help.gazelleapp.io/en/articles/8218889-how-do-i-encourage-or-prompt-clients-to-schedule-with-new-technicians-i-have-recently-added-to-my-team.md): Helping existing clients transition to having a new technician service their piano. - [How do I edit my long-term scheduling limit?](http://help.gazelleapp.io/en/articles/8218880-how-do-i-edit-my-long-term-scheduling-limit.md): How to edit each technician's 'Long-term scheduling limit'. - [How do I enable / disable my self-scheduler?](http://help.gazelleapp.io/en/articles/8218892-how-do-i-enable-disable-my-self-scheduler.md): Turning the self-scheduling feature on/off. - [How do I change my ‘Reservation complete behavior?](http://help.gazelleapp.io/en/articles/8218906-how-do-i-change-my-reservation-complete-behavior.md): Changing the behavior of your 'Reservation complete' page shown to clients who have just self-scheduled an appointment. - [How do I change my ‘Cost visibility’ settings?](http://help.gazelleapp.io/en/articles/8218909-how-do-i-change-my-cost-visibility-settings.md): Displaying \(or hiding\) prices during the client self-scheduling process. - [How do I change my default ‘Technician selection’ behavior?](http://help.gazelleapp.io/en/articles/8219009-how-do-i-change-my-default-technician-selection-behavior.md): Changing the 'Default' technician offered to clients when they are self-scheduling. - [How do I add a ‘Welcome message’ to my self-scheduler?](http://help.gazelleapp.io/en/articles/8219012-how-do-i-add-a-welcome-message-to-my-self-scheduler.md): Customizing a 'Welcome message' to the self-scheduling pages. - [How do I add a ‘Reservation complete message’ to my self-scheduler?](http://help.gazelleapp.io/en/articles/8219015-how-do-i-add-a-reservation-complete-message-to-my-self-scheduler.md): Adding a custom 'Reservation complete' message to the self-scheduling pages. - [How do I add / edit my ‘Outside Service Area message’ to my self-scheduler?](http://help.gazelleapp.io/en/articles/8219018-how-do-i-add-edit-my-outside-service-area-message-to-my-self-scheduler.md): Adding \(or editing\) your company's 'No availability' message when Gazelle can't find any appointment slots that fit their search criteria. - [How to I add / edit my ‘Outside service area message’ for clients who live outside my service area\(s\).](http://help.gazelleapp.io/en/articles/8219020-how-to-i-add-edit-my-outside-service-area-message-for-clients-who-live-outside-my-service-area-s.md): Adding \(or editing\) the message shown to clients who request service outside your service area\(s\). - [How do I set the Price on the Self Scheduler to include tax?](http://help.gazelleapp.io/en/articles/15825524-how-do-i-set-the-price-on-the-self-scheduler-to-include-tax.md): You can change how your prices are displayed on the self scheduler to "hidden", "plus tax", or "includes tax". - [How Do I Approve An Online Reservation?](http://help.gazelleapp.io/en/articles/809030-how-do-i-approve-an-online-reservation.md): Approving \(or declining\) your online reservations & self-scheduled appointments. - [How Do I View & Filter Past Online Reservations?](http://help.gazelleapp.io/en/articles/4460409-how-do-i-view-filter-past-online-reservations.md): Viewing and filtering the details of past online reservations - [How Do I Decline An Online Reservation?](http://help.gazelleapp.io/en/articles/4460411-how-do-i-decline-an-online-reservation.md): Declining an online reservation and messaging the customer. - [How Do I Edit The Message When I Approve/Decline An Online Reservation?](http://help.gazelleapp.io/en/articles/4460631-how-do-i-edit-the-message-when-i-approve-decline-an-online-reservation.md): Editing the reservation approval message. - [How Do I Match An Online Reservation With Existing Customer's Data?](http://help.gazelleapp.io/en/articles/4460633-how-do-i-match-an-online-reservation-with-existing-customer-s-data.md): Manually matching reservations to existing customers and data. - [How Do I Change Online Reservations?](http://help.gazelleapp.io/en/articles/4460639-how-do-i-change-online-reservations.md): Changing the date, time, or technician of an online reservation. ## Services - [How Do I Add A New Master Service List Item Or Group?](http://help.gazelleapp.io/en/articles/3932398-how-do-i-add-a-new-master-service-list-item-or-group.md): Adding a new master service list item or group. - [How Do I Change The Price Of A Master Service List Item?](http://help.gazelleapp.io/en/articles/3932404-how-do-i-change-the-price-of-a-master-service-list-item.md): Changing the price of a master service list item. - [How do I change the prices of my Master Service List Items in Bulk?](http://help.gazelleapp.io/en/articles/13415689-how-do-i-change-the-prices-of-my-master-service-list-items-in-bulk.md): Changing the prices of your Master Service List items in bulk is easy. - [How Do I Designate A Master Service List Item As A 'Tuning Service'?](http://help.gazelleapp.io/en/articles/3932414-how-do-i-designate-a-master-service-list-item-as-a-tuning-service.md): Designating your master service list items as tuning services. - [How Do I Set A Master Service List Item As Taxable?](http://help.gazelleapp.io/en/articles/3932421-how-do-i-set-a-master-service-list-item-as-taxable.md): Setting taxable 'Master Service List' items - [How Do I Change The Item Type For A Master Service List Item?](http://help.gazelleapp.io/en/articles/3932401-how-do-i-change-the-item-type-for-a-master-service-list-item.md): Changing the item type for an master service list item. - [How Do I Change The Duration Of A Master Service List Item?](http://help.gazelleapp.io/en/articles/3932405-how-do-i-change-the-duration-of-a-master-service-list-item.md): Changing the duration of a master service list item. - [How Do I Set Default Service\(s\) In My Master Service List?](http://help.gazelleapp.io/en/articles/3932412-how-do-i-set-default-service-s-in-my-master-service-list.md): Setting default service\(s\) in your master service list. - [How Do I Allow A Master Service List Item To Be Self-Scheduled?](http://help.gazelleapp.io/en/articles/3932420-how-do-i-allow-a-master-service-list-item-to-be-self-scheduled.md): Designating a master service list item as self-scheduleable. - [How Do I Only Show My Self-Schedulable Master Service List Items?](http://help.gazelleapp.io/en/articles/3932427-how-do-i-only-show-my-self-schedulable-master-service-list-items.md): Viewing your self-schedulable service in the master service list. - [How Do I Change Which Technicians Can Be Scheduled For Master Service List Items?](http://help.gazelleapp.io/en/articles/3932423-how-do-i-change-which-technicians-can-be-scheduled-for-master-service-list-items.md): Limiting individual technicians to certain scheduleable services. - [How Do I Sort My Master Service List?](http://help.gazelleapp.io/en/articles/3932400-how-do-i-sort-my-master-service-list.md): Sorting your master service list. ## Reminders - [Where Do I View Future Reminders On The Customer File?](http://help.gazelleapp.io/en/articles/97530-where-do-i-view-future-reminders-on-the-customer-file.md): Using the information in the reminder dashboard on the customer file. - [Viewing The Message Log In Gazelle](http://help.gazelleapp.io/en/articles/414110-viewing-the-message-log-in-gazelle.md): How do I view the messages & delivery status of messages sent to my clients? - [Reply STOP Options For Customers To Opt-Out Of SMS Messages.](http://help.gazelleapp.io/en/articles/5742090-reply-stop-options-for-customers-to-opt-out-of-sms-messages.md): How do my customers opt-out of SMS messages and am I in compliance with my regional regulations? - [Changing Self Scheduler SMS Opt-In/Out Behavior](http://help.gazelleapp.io/en/articles/6715378-changing-self-scheduler-sms-opt-in-out-behavior.md): How do I ask clients to opt-in to my SMS reminders instead of making it opt-out. - [Sending a final message to legacy contacts](http://help.gazelleapp.io/en/articles/7060806-sending-a-final-message-to-legacy-contacts.md): How do I send one final message \(email, sms, or both\) to select legacy clients before I inactivate their client & piano records. - [Pro Tips For Improving Your Automated Reminder System](http://help.gazelleapp.io/en/articles/2346144-pro-tips-for-improving-your-automated-reminder-system.md): How to strategically design you automated reminders. - [Change The Times Of Day Your Text Messages Go Out](http://help.gazelleapp.io/en/articles/2794079-change-the-times-of-day-your-text-messages-go-out.md): How do I change the times of day my text messages go out? - [Mass Emailing Clients Using Gazelle Reminders](http://help.gazelleapp.io/en/articles/3920678-mass-emailing-clients-using-gazelle-reminders.md): Can I mass email all my clients using Gazelle reminders? - [Understanding The Delivery Status Of Emails?](http://help.gazelleapp.io/en/articles/730248-understanding-the-delivery-status-of-emails.md): Viewing the delivery status of each email sent through Gazelle. - [Text Message Reminders - FAQ](http://help.gazelleapp.io/en/articles/877495-text-message-reminders-faq.md): Understanding the text message reminders in Gazelle. - [How Do I Create Automated Reminders In Gazelle?](http://help.gazelleapp.io/en/articles/3970812-how-do-i-create-automated-reminders-in-gazelle.md): Creating new automated reminders for your customers. - [How Do I End A Universal Pause?](http://help.gazelleapp.io/en/articles/3967771-how-do-i-end-a-universal-pause.md): Ending / removing a universal pause from your account. - [How Do I Add The 'Last Tuning Date' Into A Reminder Message?](http://help.gazelleapp.io/en/articles/149288-how-do-i-add-the-last-tuning-date-into-a-reminder-message.md): Merging the 'Last Tuning Date' into a specific reminder message. - [How Do I Universally Pause All Reminders?](http://help.gazelleapp.io/en/articles/3828101-how-do-i-universally-pause-all-reminders.md): Pausing all reminders from your Gazelle account. - [How Do I Automatically Confirm Appointments](http://help.gazelleapp.io/en/articles/438979-how-do-i-automatically-confirm-appointments.md): Setting up your auto-confirm rules for client appointments. - [How Do I Pause / Unpause A Customer Record?](http://help.gazelleapp.io/en/articles/97485-how-do-i-pause-unpause-a-customer-record.md): Pausing a customer record vs. inactivating their file. - [How Do I Edit My Appointment Confirmation Rules?](http://help.gazelleapp.io/en/articles/482251-how-do-i-edit-my-appointment-confirmation-rules.md): Editing your appointment confirmation windows inside a specific reminder. - [How Do I Add A Customer To A Reminder?](http://help.gazelleapp.io/en/articles/97524-how-do-i-add-a-customer-to-a-reminder.md): Adding a single customer record to a reminder. - [Can I Send Texts From A Local Number Instead Of A Toll-Free Number?](http://help.gazelleapp.io/en/articles/5174181-can-i-send-texts-from-a-local-number-instead-of-a-toll-free-number.md): Sending texts from a local phone number. - [How Do I Set Up Text Message Reminders?](http://help.gazelleapp.io/en/articles/877404-how-do-i-set-up-text-message-reminders.md): Setting up text messages inside your reminder. - [How Much Does Sending SMS Reminders Cost With Gazelle?](http://help.gazelleapp.io/en/articles/1613612-how-much-does-sending-sms-reminders-cost-with-gazelle.md): Carrier fees associated with enabling SMS reminders on my Gazelle account. - [How Do I Enable / Disable Text Message Reminders?](http://help.gazelleapp.io/en/articles/877337-how-do-i-enable-disable-text-message-reminders.md): Enabling and disabling text message reminders. - [How Do I Edit My SMS Auto Responder](http://help.gazelleapp.io/en/articles/877362-how-do-i-edit-my-sms-auto-responder.md): Editing your companies Gazelle text message auto-responder so clients always get a reply. - [How Do I Change A Client's Contact Preference to 'Wants Text'?](http://help.gazelleapp.io/en/articles/877419-how-do-i-change-a-client-s-contact-preference-to-wants-text.md): Making changes in bulk to clients who 'Want Texts'. - [How Do I Find My Gazelle Texting Phone Number?](http://help.gazelleapp.io/en/articles/877391-how-do-i-find-my-gazelle-texting-phone-number.md): Finding your company's dedicated Gazelle texting phone number. ## Mailchimp Integration - [Gazelle Mailchimp Integration](http://help.gazelleapp.io/en/articles/7203677-gazelle-mailchimp-integration.md): How to connect Gazelle with Mailchimp - [Connecting Mailchimp to Gazelle](http://help.gazelleapp.io/en/articles/7216254-connecting-mailchimp-to-gazelle.md): How do I connect \(or reauthorize\) Mailchimp to Gazelle. - [Can I upload Gazelle contacts to Constant Contact?](http://help.gazelleapp.io/en/articles/7224710-can-i-upload-gazelle-contacts-to-constant-contact.md): How do I upload Gazelle contacts to Constant Contact? - [Sending newsletters, promotions, and general marketing messages using Mailchimp.](http://help.gazelleapp.io/en/articles/7216294-sending-newsletters-promotions-and-general-marketing-messages-using-mailchimp.md): How to use Mailchimp as a marketing tool and select the right account level. - [How do Mailchimp campaigns, audiences, tags, and message templates work](http://help.gazelleapp.io/en/articles/7224717-how-do-mailchimp-campaigns-audiences-tags-and-message-templates-work.md): Understanding how Mailchimp works. - [How do I prevent duplicate contacts in Mailchimp?](http://help.gazelleapp.io/en/articles/7224721-how-do-i-prevent-duplicate-contacts-in-mailchimp.md): Preventing duplicate contacts in mailchimp. - [Creating a new audience in Mailchimp](http://help.gazelleapp.io/en/articles/7224726-creating-a-new-audience-in-mailchimp.md): How do I create a new audience in Mailchimp. - [Help! My Mailchimp account is suspended?](http://help.gazelleapp.io/en/articles/7224731-help-my-mailchimp-account-is-suspended.md): Why aren't my Mailchimp messages sending? - [How do I filter Mailchimp to find Gazelle clients?](http://help.gazelleapp.io/en/articles/7224765-how-do-i-filter-mailchimp-to-find-gazelle-clients.md) - [How do I export my Gazelle contacts to Mailchimp?](http://help.gazelleapp.io/en/articles/7224741-how-do-i-export-my-gazelle-contacts-to-mailchimp.md): Exporting Gazelle clients and contacts to Mailchimp. - [How do I edit the tag Gazelle applies to each export?](http://help.gazelleapp.io/en/articles/7224767-how-do-i-edit-the-tag-gazelle-applies-to-each-export.md): Editing the Mailchimp tags Gazelle uses to sync clients and contacts to Mailchimp. - [How To Disconnect Mailchimp from Gazelle](http://help.gazelleapp.io/en/articles/7216286-how-to-disconnect-mailchimp-from-gazelle.md): Disconnecting Mailchimp from Gazelle. - [How do I rename an audience in Mailchimp?](http://help.gazelleapp.io/en/articles/7224734-how-do-i-rename-an-audience-in-mailchimp.md): Renaming \(or editing\) an audience in Mailchimp ## Custom Messages - [Custom Messages Overview](http://help.gazelleapp.io/en/articles/426773-custom-messages-overview.md): How do custom message templates work? - [Custom Messages vs. One-Off Messages](http://help.gazelleapp.io/en/articles/4619966-custom-messages-vs-one-off-messages.md): What is the difference between a custom message template and a system generated one-off message? - [Using Merge Codes & Formatting To Hyperlink Text And Personalize Custom Messages](http://help.gazelleapp.io/en/articles/4476886-using-merge-codes-formatting-to-hyperlink-text-and-personalize-custom-messages.md): How do I use merge codes to personalize and enhance my custom message templates? - [Organizing Your Custom Message Templates](http://help.gazelleapp.io/en/articles/3929159-organizing-your-custom-message-templates.md): How do I organize my custom message templates using the 'Internal Display Name'? - [Viewing All Your Scheduled Custom Messages](http://help.gazelleapp.io/en/articles/2166788-viewing-all-your-scheduled-custom-messages.md): How do I see all future scheduled custom messages? - [How Do I Edit My Custom Message Templates?](http://help.gazelleapp.io/en/articles/3929188-how-do-i-edit-my-custom-message-templates.md): Editing custom message templates. - [How Do I Create New Custom Message Templates?](http://help.gazelleapp.io/en/articles/2166805-how-do-i-create-new-custom-message-templates.md): Creating new custom message templates. - [How Do I Delete A Custom Message Template?](http://help.gazelleapp.io/en/articles/3929182-how-do-i-delete-a-custom-message-template.md): Deleting a custom message template. - [How Do I Send A Custom Message To A Specific Customer?](http://help.gazelleapp.io/en/articles/4619716-how-do-i-send-a-custom-message-to-a-specific-customer.md): Sending a custom message to a specific customer. - [How Do I Edit / Delete A Custom Message After It Has Been Saved?](http://help.gazelleapp.io/en/articles/3929193-how-do-i-edit-delete-a-custom-message-after-it-has-been-saved.md): Editing / deleting a scheduled custom message after it has been saved. - [How Do I Send A Custom Message To A Customer From The Gazelle App?](http://help.gazelleapp.io/en/articles/3929190-how-do-i-send-a-custom-message-to-a-customer-from-the-gazelle-app.md): Sending a custom message \(and changing a client's contact preference in order to send a message\). - [How Do I Edit One-Off Email Templates?](http://help.gazelleapp.io/en/articles/1063342-how-do-i-edit-one-off-email-templates.md): Editing one-off email messages. ## Invoices - [Invoice Overview](http://help.gazelleapp.io/en/articles/3928826-invoice-overview.md): How do I use invoices in Gazelle? - [Sales Tax / VAT Overview](http://help.gazelleapp.io/en/articles/3928829-sales-tax-vat-overview.md): How do I manage sales taxes / value added taxes \(VAT\) in Gazelle? - [Tracking Overdue Invoices In Gazelle](http://help.gazelleapp.io/en/articles/3928838-tracking-overdue-invoices-in-gazelle.md): How do I track overdue invoices in Gazelle? - [How do I set my prices to be Tax Exclusive or Tax Inclusive?](http://help.gazelleapp.io/en/articles/15825346-how-do-i-set-my-prices-to-be-tax-exclusive-or-tax-inclusive.md): You can set your prices to be tax exclusive or inclusive to change how your prices are displayed on your estimates, self-scheduler, appointments, and invoices. - [Send Gazelle Invoices As A PDF](http://help.gazelleapp.io/en/articles/3928843-send-gazelle-invoices-as-a-pdf.md): How do I attach a PDF copy of my invoices to the message template? - [Send Your Invoice To A Customer \(or Alternate Billing Contact\)](http://help.gazelleapp.io/en/articles/1439364-send-your-invoice-to-a-customer-or-alternate-billing-contact.md): How do I send invoices to a primary, secondary, or alternate contact? - [Adding Items To An Invoice From An Estimate](http://help.gazelleapp.io/en/articles/1224588-adding-items-to-an-invoice-from-an-estimate.md): How do I add services to an invoice from an estimate? - [Tips For Invoicing A Piano Dealership / School District / University](http://help.gazelleapp.io/en/articles/2785540-tips-for-invoicing-a-piano-dealership-school-district-university.md): How do I invoice a large vendor on a monthly or quarterly basis? - [Editing A Payment On An Invoice](http://help.gazelleapp.io/en/articles/3928856-editing-a-payment-on-an-invoice.md): How do I edit \(or delete\) the payment on an invoice? - [Other Payment Methods](http://help.gazelleapp.io/en/articles/5423122-other-payment-methods.md): Using alternative payment methods in Gazelle. - [Setting Up a Tax Filter](http://help.gazelleapp.io/en/articles/14462837-setting-up-a-tax-filter.md): Create groups of filters to apply tax rules that override your default taxes for Tax Exempt groups or geographic regions like County, State, or City. - [How Do I Sort Items On An Invoice](http://help.gazelleapp.io/en/articles/5871496-how-do-i-sort-items-on-an-invoice.md): Sorting items \(and groups\) on an invoice. - [How Do I Filter My Invoices?](http://help.gazelleapp.io/en/articles/5173940-how-do-i-filter-my-invoices.md): Filtering and searching for past invoices. - [How Do I Create A New Invoice?](http://help.gazelleapp.io/en/articles/1160872-how-do-i-create-a-new-invoice.md): Creating a new invoice. - [How Do I Change The Message Template For Sending An Invoice?](http://help.gazelleapp.io/en/articles/3928907-how-do-i-change-the-message-template-for-sending-an-invoice.md): Changing your message template for invoices. - [How Do I Change The Company Address Displayed On My Invoices?](http://help.gazelleapp.io/en/articles/3928904-how-do-i-change-the-company-address-displayed-on-my-invoices.md): Changing the address displayed on your invoices. - [How Do I Change My Next Invoice Number?](http://help.gazelleapp.io/en/articles/3928899-how-do-i-change-my-next-invoice-number.md): Changing your invoice numbers in Gazelle. - [How Do I View An Invoice's History](http://help.gazelleapp.io/en/articles/3928839-how-do-i-view-an-invoice-s-history.md): What is the invoice history and how do I view it? - [How Do I Add Items To An Invoice?](http://help.gazelleapp.io/en/articles/3928832-how-do-i-add-items-to-an-invoice.md): Adding items to my invoices? - [How Do I Print An Invoice?](http://help.gazelleapp.io/en/articles/3928873-how-do-i-print-an-invoice.md): Printing an invoice in Gazelle. - [How Do I Change My Manual Payment Method Default?](http://help.gazelleapp.io/en/articles/3928901-how-do-i-change-my-manual-payment-method-default.md): Changing your default payment type that you receive from customers. - [How Do I Archive Invoices?](http://help.gazelleapp.io/en/articles/3928854-how-do-i-archive-invoices.md): Archiving & searching past archived invoices in Gazelle. - [How Do I Edit The Notes On An Invoice?](http://help.gazelleapp.io/en/articles/3928893-how-do-i-edit-the-notes-on-an-invoice.md): Editing the notes on an invoice in Gazelle. - [How Do I Change The Status Of An Invoice?](http://help.gazelleapp.io/en/articles/3928879-how-do-i-change-the-status-of-an-invoice.md): Manually changing the status of an invoice in Gazelle. - [How Do I Preview An Invoice Or Manually Send One To A Client?](http://help.gazelleapp.io/en/articles/3928891-how-do-i-preview-an-invoice-or-manually-send-one-to-a-client.md): Previewing an invoices and manually sending an invoice to a client. - [How Do I Download A PDF Copy Of An Invoice?](http://help.gazelleapp.io/en/articles/3928875-how-do-i-download-a-pdf-copy-of-an-invoice.md): Downloading a PDF copy of your invoice from Gazelle. - [How Do I Enter An Invoice Payment?](http://help.gazelleapp.io/en/articles/3928883-how-do-i-enter-an-invoice-payment.md): Entering a payment from a client on their invoice. - [How Do I Edit Invoice Details?](http://help.gazelleapp.io/en/articles/3928868-how-do-i-edit-invoice-details.md): Editing Invoice date, due date, and status? - [How Do I Summarize Invoice Amounts By Piano?](http://help.gazelleapp.io/en/articles/3928889-how-do-i-summarize-invoice-amounts-by-piano.md): Summarizing invoice amounts by piano. - [How Do I Edit My Default Notes On Invoices](http://help.gazelleapp.io/en/articles/1062870-how-do-i-edit-my-default-notes-on-invoices.md): Adding \(or editing\) a default note on your invoices. - [How Do I Set My Default Invoice Terms?](http://help.gazelleapp.io/en/articles/3928861-how-do-i-set-my-default-invoice-terms.md): Setting my default invoice due date and terms. ## Estimates - [Estimates Overview](http://help.gazelleapp.io/en/articles/3903725-estimates-overview.md): How can I easily put an estimate together? - [What Is A Condition Report?](http://help.gazelleapp.io/en/articles/3903881-what-is-a-condition-report.md): Understanding condition reports and how to use them to build better estimates. - [Using Estimate Checklists](http://help.gazelleapp.io/en/articles/3903729-using-estimate-checklists.md): What is a 'Checklist' and how do I use one to build better estimates? - [Creating Multi-Option Estimates](http://help.gazelleapp.io/en/articles/3903746-creating-multi-option-estimates.md): What is a 'multi-option estimate' and how does it help me build a better estimate? - [Evaluating The Performance Potential Of A Piano](http://help.gazelleapp.io/en/articles/3903825-evaluating-the-performance-potential-of-a-piano.md): How do I evaluate the performance potential of different types of pianos? - [Writing Great Recommendations](http://help.gazelleapp.io/en/articles/3903826-writing-great-recommendations.md): How do I write great recommendations for my estimates? - [Writing Great Service Item Descriptions](http://help.gazelleapp.io/en/articles/3903829-writing-great-service-item-descriptions.md): How do I write great service item descriptions? - [How Do I Sort Items On An Estimate?](http://help.gazelleapp.io/en/articles/5871263-how-do-i-sort-items-on-an-estimate.md): Sorting items and groups on items on an estimate. - [How Do I Create A New Estimate?](http://help.gazelleapp.io/en/articles/4133734-how-do-i-create-a-new-estimate.md): Creating a new estimate. - [How Do I Add Items To An Estimate?](http://help.gazelleapp.io/en/articles/3903763-how-do-i-add-items-to-an-estimate.md): Adding items to an estimate from a checklist, service library, master service list, or manually. - [How Do I Add Photos To An Estimate?](http://help.gazelleapp.io/en/articles/3903761-how-do-i-add-photos-to-an-estimate.md): Adding pictures to an estimate service item. - [How do I Delete An Estimate?](http://help.gazelleapp.io/en/articles/3903757-how-do-i-delete-an-estimate.md): Editing and deleting an estimate. - [How Do I Add A Note To An Estimate?](http://help.gazelleapp.io/en/articles/4131951-how-do-i-add-a-note-to-an-estimate.md): Adding notes to the entire estimate. - [How Do I Archive An Estimate?](http://help.gazelleapp.io/en/articles/4140934-how-do-i-archive-an-estimate.md): Archiving old estimates. - [How Do I Edit The External URL On My Service Items?](http://help.gazelleapp.io/en/articles/4140948-how-do-i-edit-the-external-url-on-my-service-items.md): Editing the external URL on each of your service items. - [How Do I Filter My Estimates?](http://help.gazelleapp.io/en/articles/4140931-how-do-i-filter-my-estimates.md): Searching my open & archived estimates. - [How Do I Edit The Education Text Of An Estimate Item?](http://help.gazelleapp.io/en/articles/4140946-how-do-i-edit-the-education-text-of-an-estimate-item.md): Editing the educational text for your service items. - [How Do I Edit My Estimate Email Template?](http://help.gazelleapp.io/en/articles/4140923-how-do-i-edit-my-estimate-email-template.md): Editing the email template that goes out to clients when I send them an estimate. - [How Do I View An Expired Estimate?](http://help.gazelleapp.io/en/articles/4140939-how-do-i-view-an-expired-estimate.md): Viewing an expired estimate. - [How Do I Change Who Receives Questions From My Clients About My Estimates?](http://help.gazelleapp.io/en/articles/4133751-how-do-i-change-who-receives-questions-from-my-clients-about-my-estimates.md): Changing the person\(s\) who receive questions about your estimates. - [How Do I Add A Note To An Estimate Option?](http://help.gazelleapp.io/en/articles/3903773-how-do-i-add-a-note-to-an-estimate-option.md): Adding notes to individual estimate options. - [How Do I Add A Piano's Profile Picture To My Estimates?](http://help.gazelleapp.io/en/articles/4133706-how-do-i-add-a-piano-s-profile-picture-to-my-estimates.md): Adding a profile picture of a piano to your estimates. - [How Do I Change The Expiration Date Of An Estimate?](http://help.gazelleapp.io/en/articles/3903792-how-do-i-change-the-expiration-date-of-an-estimate.md): Changing the expiration date of an estimate. - [How Do I Add Options To An Estimate?](http://help.gazelleapp.io/en/articles/4131943-how-do-i-add-options-to-an-estimate.md): Adding options to your estimates. - [How Do I Change The Client \(Or Piano\) On An Estimate?](http://help.gazelleapp.io/en/articles/3903808-how-do-i-change-the-client-or-piano-on-an-estimate.md): Changing the client and/or piano associated with an estimate. - [How Do I Convert An Estimate To An Invoice?](http://help.gazelleapp.io/en/articles/3903770-how-do-i-convert-an-estimate-to-an-invoice.md): Converting an estimate \(or part of an estimate\) into an invoice. - [How Do I Choose A Default Estimate Option To Display First?](http://help.gazelleapp.io/en/articles/4131952-how-do-i-choose-a-default-estimate-option-to-display-first.md): Setting which estimate option to display to your client by default. - [How Do I Send An Estimate As A .PDF](http://help.gazelleapp.io/en/articles/3903800-how-do-i-send-an-estimate-as-a-pdf.md): Sending, printing, or downloading an estimate as a .pdf. - [How Do I Search For Past Estimates?](http://help.gazelleapp.io/en/articles/3903806-how-do-i-search-for-past-estimates.md): Searching for past estimates. - [How Do I Print An Estimate?](http://help.gazelleapp.io/en/articles/3903785-how-do-i-print-an-estimate.md): Printing an estimate for a client. - [How Do I Add A Recommendation To An Estimate?](http://help.gazelleapp.io/en/articles/3903753-how-do-i-add-a-recommendation-to-an-estimate.md): Adding a recommendation to an estimate to help direct the client to a better choice. - [How Do I Change The Next Estimate Number Used?](http://help.gazelleapp.io/en/articles/3903780-how-do-i-change-the-next-estimate-number-used.md): Editing the estimate numbering scheme. - [How Do I Add A Condition Report To An Estimate?](http://help.gazelleapp.io/en/articles/3903752-how-do-i-add-a-condition-report-to-an-estimate.md): Adding a condition report to an estimate to help the client understand their piano. - [How Do I Send An Estimate To A Client?](http://help.gazelleapp.io/en/articles/3903782-how-do-i-send-an-estimate-to-a-client.md): Sending an estimate to a client. - [How Do I Allow Online Scheduling For Estimate Items?](http://help.gazelleapp.io/en/articles/3903771-how-do-i-allow-online-scheduling-for-estimate-items.md): Understanding how to allow certain services to be scheduled online directly from an estimate. - [How Do I Build My Own Checklists?](http://help.gazelleapp.io/en/articles/3903756-how-do-i-build-my-own-checklists.md): Understanding how to build your own estimate checklists. ## Payment Processing - [Gazelle's Payment Processing Overview](http://help.gazelleapp.io/en/articles/5076200-gazelle-s-payment-processing-overview.md): How to accept online payments from customers. - [Setting Up Payment Processing In Gazelle](http://help.gazelleapp.io/en/articles/5076196-setting-up-payment-processing-in-gazelle.md): How do I setup merchant services / payment processing in my Gazelle account? - [How Do I Integrate My Gazelle Stripe Account With An Existing Stripe Accounts?](http://help.gazelleapp.io/en/articles/5076255-how-do-i-integrate-my-gazelle-stripe-account-with-an-existing-stripe-accounts.md): Connecting and managing all your Stripe accounts in one place. - [Swiping Cards & Using Card Readers.](http://help.gazelleapp.io/en/articles/5100038-swiping-cards-using-card-readers.md): How do I integrate my Stripe Terminal account with my Gazelle Stripe account? - [Resolving Common Stripe Verification Issues](http://help.gazelleapp.io/en/articles/6554235-resolving-common-stripe-verification-issues.md): How to resolve an issue that arrises when Stripe reports your account is verified but does not update Gazelle. - [International Support For Payment Processing](http://help.gazelleapp.io/en/articles/5082785-international-support-for-payment-processing.md): Supported countries and currencies for Gazelle's payment integration with Stripe. - [Personalizing My Stripe Account](http://help.gazelleapp.io/en/articles/5076223-personalizing-my-stripe-account.md): How do I add my logo and company name to my Stripe account? - [Why Is My Stripe Account Pending?](http://help.gazelleapp.io/en/articles/5063716-why-is-my-stripe-account-pending.md): My stripe account is still pending and will not progress... - [Customize Your Stripe Account's Name.](http://help.gazelleapp.io/en/articles/5063479-customize-your-stripe-account-s-name.md): How to change the name of your Stripe account. - [Finding My Gazelle Stripe Account's "Stripe ID"](http://help.gazelleapp.io/en/articles/5076215-finding-my-gazelle-stripe-account-s-stripe-id.md): What is the Stripe account ID associated with my Gazelle account. - [Resolving Payment Processing Error Messages](http://help.gazelleapp.io/en/articles/5076204-resolving-payment-processing-error-messages.md): Why are my payments not being processed or deposited properly? - [How do I disable the default 'Pay Now' button?](http://help.gazelleapp.io/en/articles/5854562-how-do-i-disable-the-default-pay-now-button.md): Disabling the default 'Pay Now' online payment button shown to clients when they view their invoice. - [How To Change The Stripe Payout Schedule](http://help.gazelleapp.io/en/articles/5104573-how-to-change-the-stripe-payout-schedule.md): Changing your Stripe payout schedule to get paid faster. - [How Do I Accept Payments In Gazelle?](http://help.gazelleapp.io/en/articles/5100043-how-do-i-accept-payments-in-gazelle.md): Accepting payments from inside the Gazelle app, web app, or customer facing pages. - [How Do I Accept EFT Payments From My Customers \(Canada\)?](http://help.gazelleapp.io/en/articles/5082140-how-do-i-accept-eft-payments-from-my-customers-canada.md): Accepting EFT payments in Canada. - [How Do I Disconnect My Gazelle Account From Stripe?](http://help.gazelleapp.io/en/articles/5076293-how-do-i-disconnect-my-gazelle-account-from-stripe.md): Disconnecting your Gazelle connected Stripe account, and/or permanently deleting your Stripe account. - [How Do I Accept BECS Payments From My Customers \(Australia\)?](http://help.gazelleapp.io/en/articles/5076288-how-do-i-accept-becs-payments-from-my-customers-australia.md): BECS payment information. - [How Do I Accept BACS Payments From My Customers \(United Kingdom\)?](http://help.gazelleapp.io/en/articles/5076285-how-do-i-accept-bacs-payments-from-my-customers-united-kingdom.md): BACS payment information. - [How Do I Accept SEPA Payments From My Customers \(European Union\)?](http://help.gazelleapp.io/en/articles/5076279-how-do-i-accept-sepa-payments-from-my-customers-european-union.md): Turning on the option to accept SEPA payments from your customers. - [How Do I Accept ACH Payments From My Customers \(United States\)?](http://help.gazelleapp.io/en/articles/5076275-how-do-i-accept-ach-payments-from-my-customers-united-states.md): Enabling the option to receive ACH payments in Gazelle. - [How Do I Integrate My Gazelle Stripe Account With Accounting Products?](http://help.gazelleapp.io/en/articles/5076273-how-do-i-integrate-my-gazelle-stripe-account-with-accounting-products.md): Connecting your Stripe account to your accounting program. - [How Do I Turn Tips On / Off In Gazelle](http://help.gazelleapp.io/en/articles/5076269-how-do-i-turn-tips-on-off-in-gazelle.md): Turning the tipping feature on / off in your Gazelle account. - [How Do I Change My Bank Account Information For My Gazelle Stripe Account?](http://help.gazelleapp.io/en/articles/5076264-how-do-i-change-my-bank-account-information-for-my-gazelle-stripe-account.md): Deposit funds into a different bank account. ## Accounting Integrations - [Overview: QuickBooks Online Accounting Integration](http://help.gazelleapp.io/en/articles/5634927-overview-quickbooks-online-accounting-integration.md): How to sync Gazelle invoices, customers, and payments to QuickBooks Online. - [Can I Sync With QuickBooks Desktop, Self-Employed, or Enterprise Products?](http://help.gazelleapp.io/en/articles/5635251-can-i-sync-with-quickbooks-desktop-self-employed-or-enterprise-products.md): Syncing Gazelle with QuickBooks Desktop, QuickBooks Self-Employed, and QuickBooks Enterprise products. - [Merging Preexisting Customers In QuickBooks](http://help.gazelleapp.io/en/articles/5687058-merging-preexisting-customers-in-quickbooks.md): How do I merge duplicate \(or pre-existing\) customers in QuickBooks? - [Will Customer Records In QuickBooks Automatically Update If I Change Something In Gazelle?](http://help.gazelleapp.io/en/articles/5634958-will-customer-records-in-quickbooks-automatically-update-if-i-change-something-in-gazelle.md): If I change customer info or transactions in Gazelle, will the corresponding QuickBooks customer or transaction be updated? - [QuickBooks Online Integration Outside The United States, Canada, and UK](http://help.gazelleapp.io/en/articles/5683834-quickbooks-online-integration-outside-the-united-states-canada-and-uk.md): Where Gazelle's QuickBooks Online integration is available, and how to request it for your country. - [Choosing A Sync Start Date](http://help.gazelleapp.io/en/articles/5634937-choosing-a-sync-start-date.md): What 'Start Date' should I use for my QuickBooks sync? - [Resolving QuickBooks Tax Mappings Issues](http://help.gazelleapp.io/en/articles/6028575-resolving-quickbooks-tax-mappings-issues.md): How do I avoid 'Based on location' tax problems in QuickBooks. - [Using QuickBooks 'Classes' To Track Income By Technician](http://help.gazelleapp.io/en/articles/5634947-using-quickbooks-classes-to-track-income-by-technician.md): How do I track revenue by technician using QuickBook 'Classes'? - [Mapping Tax Bundles In QuickBooks](http://help.gazelleapp.io/en/articles/5634950-mapping-tax-bundles-in-quickbooks.md): How do I map tax bundles in QuickBooks when I have more than one tax being applied to a Gazelle invoice? - [Reconciling Stripe Refunds In QuickBooks](http://help.gazelleapp.io/en/articles/5683830-reconciling-stripe-refunds-in-quickbooks.md): How to account for refunds in QuickBooks that originated in Stripe. - [Setting Up A 'Clearing Account' In QuickBooks](http://help.gazelleapp.io/en/articles/5634944-setting-up-a-clearing-account-in-quickbooks.md): How do I use a QuickBooks 'Clearing Account' to help manage refunds from Stripe? - [What Happens If A Previously Synced Invoices Is Updated?](http://help.gazelleapp.io/en/articles/5634954-what-happens-if-a-previously-synced-invoices-is-updated.md): If I sync an invoice on X date, what happens if I later make changes to it in Gazelle? - [What Happens To A Previously Synced 'PAID' Invoice If It Is Refunded At A Later Date?](http://help.gazelleapp.io/en/articles/5634955-what-happens-to-a-previously-synced-paid-invoice-if-it-is-refunded-at-a-later-date.md): How do refunds interact with QuickBooks syncing? - [Can I Automate The Frequency Of The QuickBooks Sync Schedule?](http://help.gazelleapp.io/en/articles/5634935-can-i-automate-the-frequency-of-the-quickbooks-sync-schedule.md): How do I schedule my QuickBooks sync automatically? - [What Happens If An Invoice Can't \(or Shouldn't\) Be Sync'ed To QuickBooks?](http://help.gazelleapp.io/en/articles/5643817-what-happens-if-an-invoice-can-t-or-shouldn-t-be-sync-ed-to-quickbooks.md): How do I resolve errors or tell Gazelle to stop trying to sync an invoice to QuickBooks? - [Using Gazelle's QuickBooks Integration To Ask Customers To Sign Off On The Job.](http://help.gazelleapp.io/en/articles/5697913-using-gazelle-s-quickbooks-integration-to-ask-customers-to-sign-off-on-the-job.md): Asking customers to sign off on the job after it has been complete. - [How Do I Enable QuickBooks Integration?](http://help.gazelleapp.io/en/articles/5634962-how-do-i-enable-quickbooks-integration.md): Connecting my Gazelle account with QuickBooks to allow syncing of invoices, customers, and payments. - [How Do I Disconnect Gazelle From My QuickBooks Account?](http://help.gazelleapp.io/en/articles/5634959-how-do-i-disconnect-gazelle-from-my-quickbooks-account.md): Disconnecting Gazelle from my QuickBooks account. - [How Do I Map My QuickBooks Accounts?](http://help.gazelleapp.io/en/articles/5634977-how-do-i-map-my-quickbooks-accounts.md): Mapping my QuickBooks accounts to sync things like Stripe payouts with Quickbooks. - [How Do I Map My Sales Taxes & VAT To QuickBooks?](http://help.gazelleapp.io/en/articles/5634978-how-do-i-map-my-sales-taxes-vat-to-quickbooks.md): Mapping sales taxes & VATs from Gazelle invoices to QuickBooks. - [How Do I Change My Sync Start Date?](http://help.gazelleapp.io/en/articles/5634979-how-do-i-change-my-sync-start-date.md): Changing my QuickBooks sync start date to sync old invoices from Gazelle to QuickBooks. - [How Do I Know If An Invoice Has Been Sync'ed?](http://help.gazelleapp.io/en/articles/5634983-how-do-i-know-if-an-invoice-has-been-sync-ed.md): Confirming an invoice has been synced from Gazelle to QuickBooks. - [How Do I Sync Payments From QuickBooks?](http://help.gazelleapp.io/en/articles/4832580-how-do-i-sync-payments-from-quickbooks.md): Syncing payments processed directly in QuickBooks back to the corresponding invoice in Gazelle. - [How Do I Sync Payouts From Stripe?](http://help.gazelleapp.io/en/articles/5634988-how-do-i-sync-payouts-from-stripe.md): Syncing Stripe payouts / deposits tied to Gazelle invoices in Quickbooks. - [Setting up a 0% tax rate for QuickBooks Online \(Canada & UK\)](http://help.gazelleapp.io/en/articles/11465035-setting-up-a-0-tax-rate-for-quickbooks-online-canada-uk.md) ## Tags - [Tags Overview](http://help.gazelleapp.io/en/articles/9134746-tags-overview.md): Using tags on client, piano, invoice, and estimate records in Gazelle - [How do I add tags to a record?](http://help.gazelleapp.io/en/articles/9134755-how-do-i-add-tags-to-a-record.md) - [How do I edit an existing tag?](http://help.gazelleapp.io/en/articles/9134758-how-do-i-edit-an-existing-tag.md) - [How do I delete tags from records](http://help.gazelleapp.io/en/articles/9134762-how-do-i-delete-tags-from-records.md) - [How do I merge two tags together?](http://help.gazelleapp.io/en/articles/9134764-how-do-i-merge-two-tags-together.md) - [How do I bulk add/remove tags from groups of clients?](http://help.gazelleapp.io/en/articles/9134768-how-do-i-bulk-add-remove-tags-from-groups-of-clients.md) - [How do I filter / search for tags?](http://help.gazelleapp.io/en/articles/9318365-how-do-i-filter-search-for-tags.md) ## Team Members - [User Permissions And Access Level](http://help.gazelleapp.io/en/articles/256054-user-permissions-and-access-level.md): How do I restrict access for different types of users? - [Growing Your Team!](http://help.gazelleapp.io/en/articles/4636965-growing-your-team.md): Tips for adding your team members. - [How Do I Enable Scheduling For A Specific User?](http://help.gazelleapp.io/en/articles/4124093-how-do-i-enable-scheduling-for-a-specific-user.md): Enabling scheduling for a specific user so they can book appointments with clients. - [How Do I Inactivate \(Or Change A User's Status\)?](http://help.gazelleapp.io/en/articles/3932315-how-do-i-inactivate-or-change-a-user-s-status.md): Changing the status of a user from 'active' to 'inactive' - [How Do I Change The Name of A User](http://help.gazelleapp.io/en/articles/4124057-how-do-i-change-the-name-of-a-user.md): Changing the name of a user. - [How Do I Change My Username/Login?](http://help.gazelleapp.io/en/articles/4124064-how-do-i-change-my-username-login.md): Changing the username / login for yourself or one of your users. - [How Do I Change A User's Time Zone?](http://help.gazelleapp.io/en/articles/4124073-how-do-i-change-a-user-s-time-zone.md): Changing a user's time zone for scheduling purposes? - [How Do I Reset A User's Password](http://help.gazelleapp.io/en/articles/4124090-how-do-i-reset-a-user-s-password.md): Resetting a user's password. - [How Do I Change A User's Region?](http://help.gazelleapp.io/en/articles/4124067-how-do-i-change-a-user-s-region.md): Changing a user's region for organizational purposes. - [How Do I Change A User's Default Calendar View?](http://help.gazelleapp.io/en/articles/4124077-how-do-i-change-a-user-s-default-calendar-view.md): Changing a user's default calendar view when loading the calendar. - [How Do I Change A User's Localization Settings?](http://help.gazelleapp.io/en/articles/4124082-how-do-i-change-a-user-s-localization-settings.md): Changing a user's language and localization settings. - [How Do I Delete A User?](http://help.gazelleapp.io/en/articles/3932289-how-do-i-delete-a-user.md): Deleting \(or inactivating\) a user. - [How Do I Change A User's 'Preferred Technician' Preference.](http://help.gazelleapp.io/en/articles/4601605-how-do-i-change-a-user-s-preferred-technician-preference.md): Changing the default 'Preferred Technician' setting for when a user creates a new customer record. - [Hiring A Subcontractor For My Business.](http://help.gazelleapp.io/en/articles/4569902-hiring-a-subcontractor-for-my-business.md): How do I add and manage subcontractor's availability using Gazelle? - [Becoming A Subcontractor For Another Company.](http://help.gazelleapp.io/en/articles/4592986-becoming-a-subcontractor-for-another-company.md): How do I subcontract my services out to other companies using Gazelle - [Subcontracting Piano Movers](http://help.gazelleapp.io/en/articles/4570759-subcontracting-piano-movers.md): How do I subcontract piano movers and manage the logistics in Gazelle. - [Building A Piano Moving Crew Using Off-Duty Firefighters](http://help.gazelleapp.io/en/articles/4626163-building-a-piano-moving-crew-using-off-duty-firefighters.md): How to build a piano moving crew using off-duty professionals like firefighters. - [Subcontracting Temporary Help During My Busy Season?](http://help.gazelleapp.io/en/articles/4570800-subcontracting-temporary-help-during-my-busy-season.md): How do I subcontract temporary help during my busy season? - [Subcontracting Finish Experts](http://help.gazelleapp.io/en/articles/4596646-subcontracting-finish-experts.md): How do I subcontract finish experts and manage them in Gazelle? - [Subcontracting Experienced Technicians To Expand My Services.](http://help.gazelleapp.io/en/articles/4570768-subcontracting-experienced-technicians-to-expand-my-services.md): How do I subcontract specialty service providers that provide services I outside my area of expertise? - [Subcontracting Young Technicians](http://help.gazelleapp.io/en/articles/4570765-subcontracting-young-technicians.md): How to send low\(er\) quality pianos to young technicians who are eager for work and experience. ## Settings & Company Profile - [Gazelle Plans & Pricing](http://help.gazelleapp.io/en/articles/456107-gazelle-plans-pricing.md): Find the right subscription level for your company! - [How Do I Change My Gazelle Subscription](http://help.gazelleapp.io/en/articles/3823315-how-do-i-change-my-gazelle-subscription.md): How to upgrade or downgrade my subscription. - [How Do I Change My Payment Info?](http://help.gazelleapp.io/en/articles/424061-how-do-i-change-my-payment-info.md): Changing the payment method on your account? - [How Do I Change My Password](http://help.gazelleapp.io/en/articles/1063473-how-do-i-change-my-password.md): How to change the password for one of the users on your team members. - [Exporting Your Gazelle Data](http://help.gazelleapp.io/en/articles/83390-exporting-your-gazelle-data.md): How to export your Gazelle data. - [How do I export a filtered list of Gazelle clients?](http://help.gazelleapp.io/en/articles/7224773-how-do-i-export-a-filtered-list-of-gazelle-clients.md): Exporting a CSV file of Gazelle contacts for use with 3rd party programs. - [How Do I View My Email Suppression Report?](http://help.gazelleapp.io/en/articles/4334972-how-do-i-view-my-email-suppression-report.md): Downloading a copy of your email suppression report. - [Refer & Earn $100 For Both You And Your Friends!](http://help.gazelleapp.io/en/articles/4684520-refer-earn-100-for-both-you-and-your-friends.md): Earn $100 gift card for both you and your friends using your referral code. - [Affiliate Marketing](http://help.gazelleapp.io/en/articles/6792703-affiliate-marketing.md): Does Gazelle have an affiliate marketing program for influencers? - [How Do I Edit My Company Profile?](http://help.gazelleapp.io/en/articles/4680182-how-do-i-edit-my-company-profile.md): Editing the information in your company profile. - [How Do I Edit My Company Website In Gazelle?](http://help.gazelleapp.io/en/articles/3932346-how-do-i-edit-my-company-website-in-gazelle.md): Editing the URL for your company website that gets displayed to your clients. - [How Do I Change My Gazelle Email "Sending" Address?](http://help.gazelleapp.io/en/articles/1419352-how-do-i-change-my-gazelle-email-sending-address.md): Changing the email address my Gazelle messages are sent from. - [How Do I Change My Company's Default Tuning Interval?](http://help.gazelleapp.io/en/articles/3932364-how-do-i-change-my-company-s-default-tuning-interval.md): Changing your company's default tuning Interval. - [How Do I Set My Default State/Province For Creating New Clients?](http://help.gazelleapp.io/en/articles/3932361-how-do-i-set-my-default-state-province-for-creating-new-clients.md): Setting your company default state/province to be used for new client records. - [How Do I Edit My Company's Hourly Rate?](http://help.gazelleapp.io/en/articles/3932358-how-do-i-edit-my-company-s-hourly-rate.md): Editing your company's hourly rate for services. - [How Do I Set My Default Capitalization Rules For Customer Names?](http://help.gazelleapp.io/en/articles/3932353-how-do-i-set-my-default-capitalization-rules-for-customer-names.md): Setting your default capitalization rules for client names. - [How Do I Set My Default 'Wants Text' Rule For New Clients?](http://help.gazelleapp.io/en/articles/3932349-how-do-i-set-my-default-wants-text-rule-for-new-clients.md): Setting your default 'Wants Text' rule for new clients. - [How Do I Edit My Company's Contact Info?](http://help.gazelleapp.io/en/articles/3932340-how-do-i-edit-my-company-s-contact-info.md): Editing your company's contact info. - [How Do I Edit The Email Address My Billing Receipt Goes To?](http://help.gazelleapp.io/en/articles/3932343-how-do-i-edit-the-email-address-my-billing-receipt-goes-to.md): Editing the email address your Gazelle billing receipt goes to. - [How do I include ICS attachments for new appointment emails?](http://help.gazelleapp.io/en/articles/8238870-how-do-i-include-ics-attachments-for-new-appointment-emails.md): Adding an .ICS file attachment to new Gazelle appointment emails. - [How do I upload my logo?](http://help.gazelleapp.io/en/articles/8208991-how-do-i-upload-my-logo.md): Uploading your company's logo to brand all your public facing Gazelle pages. - [How do I resize my logo?](http://help.gazelleapp.io/en/articles/8208996-how-do-i-resize-my-logo.md): How do I change the display size of my logo? - [What do I do if my company name is in my logo?](http://help.gazelleapp.io/en/articles/8209002-what-do-i-do-if-my-company-name-is-in-my-logo.md): Adjusting your logo icon to remove the company name. - [Phone Number Validation](http://help.gazelleapp.io/en/articles/1411068-phone-number-validation.md): Phone number validation for local and international phone numbers. - [Managing Greetings in Languages with Gendered Grammatical Structures](http://help.gazelleapp.io/en/articles/9548010-managing-greetings-in-languages-with-gendered-grammatical-structures.md): How to add a 'Salutation' field to your Gazelle clients so you can then merge it into messages using a merge code. - [Gazelle GDPR Compliance](http://help.gazelleapp.io/en/articles/1852417-gazelle-gdpr-compliance.md): Things you need to know about GDPR compliance. - [CASL Compliance Check List](http://help.gazelleapp.io/en/articles/1144191-casl-compliance-check-list.md): Are your Gazelle CEMs compliant with the 'Canadian Anti-Spam Laws'? - [Layers Of Redundancy And Data Recovery](http://help.gazelleapp.io/en/articles/735810-layers-of-redundancy-and-data-recovery.md): How does Gazelle deal with data back-up and recovery? - [CASL Compliance With Gazelle](http://help.gazelleapp.io/en/articles/1144036-casl-compliance-with-gazelle.md): How to use Gazelle to comply with CASL \(Canadian Anti-Spam Law\) - [CASL Text Message Compliance](http://help.gazelleapp.io/en/articles/1144337-casl-text-message-compliance.md): How to write CASL compliant text messages. ## Mobile Apps \(iOS & Android\) - [Download The Gazelle Mobile App\(s\)](http://help.gazelleapp.io/en/articles/464252-download-the-gazelle-mobile-app-s.md): How do I download the native app on iOS & Android? - [Action Buttons In The App](http://help.gazelleapp.io/en/articles/3516354-action-buttons-in-the-app.md): How do I get things done in the native app? - [Long-Press For Actions](http://help.gazelleapp.io/en/articles/3516277-long-press-for-actions.md): How do I call, text, or navigate to a client's house using the mobile app? - [My Phone Will Not Remember My Password/Login](http://help.gazelleapp.io/en/articles/2002874-my-phone-will-not-remember-my-password-login.md): How do I stop my phone from auto-logging me out of the app? ## Gazelle School Of Business For Piano Technicians - [Launching A Piano Service Business](http://help.gazelleapp.io/en/articles/3932474-launching-a-piano-service-business.md): How do I launch a piano service business? - [PianoScope | The Tuning App For Developing Better Aural Skills](http://help.gazelleapp.io/en/articles/6688060-pianoscope-the-tuning-app-for-developing-better-aural-skills.md): Learn how to improve both your aural tuning skills and your ETD skills with PianoScope. - [Finding & Retaining New Customers](http://help.gazelleapp.io/en/articles/5195242-finding-retaining-new-customers.md): How to find and retain great customers who love servicing their pianos. - [Pricing Your Services](http://help.gazelleapp.io/en/articles/3932472-pricing-your-services.md): How do I confidently price my services? - [Selling Your Story](http://help.gazelleapp.io/en/articles/5107798-selling-your-story.md): How do I brand and market the story of my business? - [Building A Powerful & Simple Website](http://help.gazelleapp.io/en/articles/5107817-building-a-powerful-simple-website.md): How to build a powerful & simple piano service business website. - [Landing The 5-Star Review](http://help.gazelleapp.io/en/articles/4312072-landing-the-5-star-review.md): How to build and land tons of great 5-star online reviews. - [Hiring Your First Office Assistant](http://help.gazelleapp.io/en/articles/3932478-hiring-your-first-office-assistant.md): How do I hire my first office assistant? - [Local Pricing Strategy And Being The Value Provider In Your City.](http://help.gazelleapp.io/en/articles/6601666-local-pricing-strategy-and-being-the-value-provider-in-your-city.md): How much can I charge in my area for piano services? - [Simplifying Your Service Model](http://help.gazelleapp.io/en/articles/3932475-simplifying-your-service-model.md): How do I simplify my service model and make my business easier to run? - [Running A Profitable Piano Service Business](http://help.gazelleapp.io/en/articles/3932476-running-a-profitable-piano-service-business.md): How do I run a profitable piano service business? - [Creating Estimates That Sell](http://help.gazelleapp.io/en/articles/3903821-creating-estimates-that-sell.md): How do I create estimates that sell more services? - [Tripling Your Revenue](http://help.gazelleapp.io/en/articles/3932477-tripling-your-revenue.md): How do I tripple revenue in my business? - [Piano Tuning Website SEO Tips](http://help.gazelleapp.io/en/articles/4100586-piano-tuning-website-seo-tips.md): Search engine optimization tips from the team at Gazelle. - [Hiring Your First Technician](http://help.gazelleapp.io/en/articles/3932479-hiring-your-first-technician.md): How do I successfully hire my first technician? - [Retiring And Selling Your Piano Service Business](http://help.gazelleapp.io/en/articles/3932473-retiring-and-selling-your-piano-service-business.md): How do I prepare my business to sell? ## Tips & Tricks - [Gazelle API Integrations](http://help.gazelleapp.io/en/articles/4930302-gazelle-api-integrations.md): Using Gazelle's API to build custom integrations with 3rd party apps. - [How do I create a map of all my clients?](http://help.gazelleapp.io/en/articles/7984946-how-do-i-create-a-map-of-all-my-clients.md): View your clients on a map in Gazelle to help you visualize your data in different ways.