Automated reminders that work are always three things: Anticipated, Relevant, and Personal. To introduce your existing customers to automated reminders follow these steps:

Step 1: Create a Reminder called "Introduction"
Step 2: Use Gazelles "Introduction" Reminder Template

Step 3: After 2 weeks reassign all these customers to your company's default reminder.



If this is the first time you have used automated reminders (or you are switching systems) the first message you send your customers is NOT going to be anticipated, but you can easily overcome this by following these steps!

We recommend keeping customers on this "Introduction" Reminder for 2 weeks before assigning them to your company default Reminder that will begin sending their "Piano Due For Tuning" reminders.

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