Gazelle makes it really easy to reschedule existing events if the customers books a new date/time using a {{rescheduling_link}} merge code embedded in a message sent from Gazelle that points them to their private booking link:



FROM ANY MESSAGE OR MESSAGE TEMPLATE

Step 1: Use the {{rescheduling_link}} merge code in your message sent through Gazelle.

Step 2: Instruct customers to use the "Rescheduling Button" embedded in the message.

Step 3: When clients submit a reservation using this button Gazelle will give you the option to replace their existing future event with this new online reservation.

NOTE: if customers don't use their Private Booking Link (and instead uses your public booking link) Gazelle will still show you this option as soon as you have mapped the reservation to a specific customer & piano. Additionally, when customers 'reschedule' using this method Gazelle always gives you the option of approving/declining their new reservation.

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