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Merging Duplicate Client Records

Understanding the best way to merge two customer files together.

Luke Ehresman avatar
Written by Luke Ehresman
Updated over a month ago

Merging two customer records together is easy in Gazelle. Just follow these steps. If you have a large number of customers to merge, you might consider using this method. Learn more about what happens during the merge process.


Merging two clients:

Step 1: Go to the client record and click on the "More" button

Step 2: Click "Merge Client"

Step 3: Select the client that you want to receive the data from the sending client.

Step 4: (Optional): You can choose to merge a piano from the Sending Client to a piano of the receiving Client. To do this, choose a Receiving Piano. If there are multiple pianos to merge, check out this article.

Step 5: Click Merge and Confirm.


From the Web App:


From the Mobile App:

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