Most people think transferring their client data and service records to Gazelle will be difficult, and they couldn't be more wrong. You shouldn't have to fear the data import process because our team will do it for free. It is really easy:
Step 1: Send us your data from any program.
Step 2: We Import It while you set up your account.
Step 3: You invite clients to start scheduling appointments.
What programs has the team at Gazelle successfully imported from?
- Apple Contacts and iCal
- Google Contacts and Google Calendar
- MS Access
- Reyburn Piano Service Manager
- Chaos Software
- Microsoft SQL Server
- Lotus Approach
- And over 20 other programs!
How long does the data import process take?
Usually less than a day but it can be up to a few days if our team has to go back and forth with a lot of questions to understand unique things about your data (Example: you use a bunch of shorthand codes in your data). If it is going to take longer than a day our team will notify you when we receive your data.
What if my records are on paper?
Don't worry, we have helped people transition from paper records too! The process is a little different but the outcome is the same. Click Here.
What if my data is messy or disorganized?
If you have disorganized data, just send us what you have in whatever condition it is in. Most people fear this is true of their data, but our team at Gazelle knows how to make your day.
How do you format & clean up data?
We have developed a system that identifies patterns, shorthand, and formatting techniques used in your former program (or programs). Once we identify the pattern, the process goes quickly.
What if my service history and piano data is in a generic 'Notes' field?
Don't worry, all the data in your notes fields will be copied over. We can also extract critical data like piano makes, last tuning date, and other kinds of information if it is tucked into a string of text.
Will I lose all my past service history and calendar events?
No. If it is digital there is a way to transfer all your past records. We once imported over 30 years of piano service history data going back to a DOS system developed in the 1980s. This client started their Gazelle experience with over 30 years of past service history.
HOW DO I EXPORT MY DATA FROM VARIOUS PROGRAMS?
Exporting Your Clients and Pianos - We have an excellent process for importing and cleaning up all your client and piano records.
- Exporting Clients From PTBiz
- Exporting Clients From FileMaker
- Exporting Clients From PianoCal
- Exporting Clients From Note Cards or Paper Records
- Using something else? We can import it!
Exporting Your Calendar - We can also import your existing calendar and match all the appointments up with clients in your database. We can work with any format but it is best if you can get it into the ICAL format.
- Exporting Your Google Calendar
- Exporting Your Outlook Calendar
- Exporting Your Apple Calendar
- Using something else? If you can export your calendar, we can import it. Send us whatever you can export.