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Merging Duplicate Client Records

Understanding the best way to merge two customer files together.

Luke Ehresman avatar
Written by Luke Ehresman
Updated this week

Merging two customer records together is easy in Gazelle. Just follow these steps. If you have a large number of customers to merge, you might consider using this method. Learn more about what happens during the merge process.


Merging two clients:

Step 1: Go to the client record and click on the "More" button

Step 2: Click "Merge Client"

Step 3: Select the client that you want to receive the data from the sending client.

Step 4: (Optional): You can choose to merge a piano from the Sending Client to a piano of the receiving Client. To do this, choose a Receiving Piano. If there are multiple pianos to merge, check out this article.

Step 5: Click Merge and Confirm.


From the Web App:


From the Mobile App:

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