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Call Center Overview

How do I use my call center in Gazelle to fill holes in my schedule?

Timothy Barnes avatar
Written by Timothy Barnes
Updated over a week ago

The call center in Gazelle helps prevent important clients from calling through the cracks if they don't respond to your automated reminders.


'Reminder Calls' Tab

Automated reminder call prompts appear under your "Reminder Calls" tab. Read this article to populate your call center with automated reminder call prompts.


'Scheduled Calls' Tab

Manually added / non-automated scheduled reminder call prompts appear under your "Scheduled Calls" tab. Read this article to populate your call center with non-automated phone call prompts.


'Due For Tuning' Tab

The Due for tuning tab is an old feature that was replaced in 2022 by our new client and piano filters. To find lists of clients who are currently due for service, use one of our new filters on the client and piano tabs.

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