Managing your call center is easy!
'Reminder Calls' Tab
Automated reminder call prompts appear under your "Reminder Calls" tab. Read this article to populate your call center with automated reminder call prompts.
'Scheduled Calls' Tab
Manually added / non-automated scheduled reminder call prompts appear under your "Scheduled Calls" tab. Read this article to populate your call center with non-automated phone call prompts.
In the new web app user interface beginning spring of 2022:
'Due For Tuning' Tab
Click on your Due For Tuning tab to see a list of all customers who are due for service regardless of whether or not they have a reminder call scheduled. Read this article for more info about using this call center tab.