Call Center

Call Center Overview

How do I use my Call Center in Gazelle to fill holes in my schedule?

Written by Timothy Barnes
Updated over a week ago

Populating Your Call Center With Automated Call Prompts

How do I populate my call center with automated call prompts for customers who are due for a tuning?

Written by Luke Ehresman
Updated over a week ago

Managing A 'Waitlist' Using The Call Center

How do I create and manage a waitlist during my busy season?

Written by Timothy Barnes
Updated over a week ago

Manually Adding Non-Automated Call(s) To Your Call Center.

How do I schedule a non-automated phone call prompt?

Written by Timothy Barnes
Updated over a week ago

Setting Up Recurring Reminder Calls In My Call Center.

Managing recurring calls in my call center.

Written by Luke Ehresman
Updated over a week ago

Sending Post Card Reminders

How do I create a mail merge for post card reminders.

Written by Nathan Ehresman
Updated over a week ago

How Do I See A List Of Everyone Due For Tuning?

Seeing a list of everyone due for tuning.

Written by George Buss
Updated over a week ago

How Do I Pause A Customer's Reminders From The Call Center?

Pausing a customer's reminders from inside the call center.

Written by Timothy Barnes
Updated over a week ago

How Do I Add A Comment To The Customer Timeline From The Call Center?

Adding a comment to the customer timeline from inside the call center.

Written by George Buss
Updated over a week ago

How Do I Inactivate A Customer From The Call Center?

Inactivating a customer file from inside the call center.

Written by Luke Ehresman
Updated over a week ago

How Do I Edit An Appointment From The Call Center?

Editing an appointment from inside the call center.

Written by Nathan Ehresman
Updated over a week ago

How Do I Sort My Reminder Calls?

Sorting / filtering reminder calls in your call center.

Written by George Buss
Updated over a week ago

How Do I Edit Customer Information From The Call Center?

Editing customer information 'short-cut' from inside the call center.

Written by Timothy Barnes
Updated over a week ago

How Do I Schedule An Appointment From The Call Center?

Scheduling an appointment from inside the call center.

Written by Luke Ehresman
Updated over a week ago

How Do I Send Customers A Message From My Call Center?

Sending customers a message from inside the call center.

Written by George Buss
Updated over a week ago

How Do I Record Actions From A Completed Reminder Call?

Recording actions from a completed reminder call.

Written by Luke Ehresman
Updated over a week ago