Call Center

Call Center Overview

How do I use my Call Center in Gazelle to fill holes in my schedule?

Written by Timothy Barnes
Updated this week

Populating Your Call Center With Automated Call Prompts

How do I populate my call center with automated call prompts for customers who are due for a tuning?

Written by Luke Ehresman
Updated over a week ago

Managing A 'Waitlist' Using The Call Center

How do I create and manage a waitlist during my busy season?

Written by Timothy Barnes
Updated this week

Manually Adding Non-Automated Call(s) To Your Call Center.

How do I schedule a non-automated phone call prompt?

Written by Timothy Barnes
Updated this week

Setting Up Recurring Reminder Calls In My Call Center.

Managing recurring calls in my call center.

Written by Luke Ehresman
Updated this week

Sending Post Card Reminders

How do I create a mail merge for post card reminders.

Written by Nathan Ehresman
Updated over a week ago

How Do I See A List Of Everyone Due For Tuning?

Seeing a list of everyone due for tuning.

Written by George Buss
Updated over a week ago

How Do I Pause A Customer's Reminders From The Call Center?

Pausing a customer's reminders from inside the call center.

Written by Timothy Barnes
Updated over a week ago

How Do I Add A Comment To The Customer Timeline From The Call Center?

Adding a comment to the customer timeline from inside the call center.

Written by George Buss
Updated over a week ago

How Do I Inactivate A Customer From The Call Center?

Inactivating a customer file from inside the call center.

Written by Luke Ehresman
Updated over a week ago

How Do I Edit An Appointment From The Call Center?

Editing an appointment from inside the call center.

Written by Nathan Ehresman
Updated over a week ago

How Do I Sort My Reminder Calls?

Sorting / filtering reminder calls in your call center.

Written by George Buss
Updated over a week ago

How Do I Edit Customer Information From The Call Center?

Editing customer information 'short-cut' from inside the call center.

Written by Timothy Barnes
Updated over a week ago

How Do I Schedule An Appointment From The Call Center?

Scheduling an appointment from inside the call center.

Written by Luke Ehresman
Updated over a week ago

How Do I Send Customers A Message From My Call Center?

Sending customers a message from inside the call center.

Written by George Buss
Updated over a week ago

How Do I Record Actions From A Completed Reminder Call?

Recording actions from a completed reminder call.

Written by Luke Ehresman
Updated over a week ago