Gazelle

Luke Ehresman

Nathan Ehresman

George Buss

Reminders

Using the information in the reminder dashboard on the customer file.

Where Do I View Future Reminders On The Customer File?

How do I view the messages & delivery status of messages sent to my clients?

Viewing The Message Log In Gazelle

Reminders Overview

How do my customers opt-out of SMS messages and am I in compliance with my regional regulations?

Reply STOP Options For Customers To Opt-Out Of SMS Messages.

How do I ask clients to opt-in to my SMS reminders instead of making it opt-out.

Changing Self Scheduler SMS Opt-In/Out Behavior

How do I send one final message (email, sms, or both) to select legacy clients before I inactivate their client & piano records.

Sending a final message to legacy contacts

How to strategically design you automated reminders.

Pro Tips For Improving Your Automated Reminder System

How do I change the times of day my text messages go out?

Change The Times Of Day Your Text Messages Go Out

Can I mass email all my clients using Gazelle reminders?

Mass Emailing Clients Using Gazelle Reminders

Viewing the delivery status of each email sent through Gazelle.

Understanding The Delivery Status Of Emails?

Understanding the text message reminders in Gazelle.

Text Message Reminders - FAQ

Timothy Barnes

Reminders Tips & Tricks

Creating new automated reminders for your customers.

How Do I Create Automated Reminders In Gazelle?

Ending / removing a universal pause from your account.

How Do I End A Universal Pause?

Merging the 'Last Tuning Date' into a specific reminder message.

How Do I Add The 'Last Tuning Date' Into A Reminder Message?

Pausing all reminders from your Gazelle account.

How Do I Universally Pause All Reminders?

Setting up your auto-confirm rules for client appointments.

How Do I Automatically Confirm Appointments

Pausing a customer record vs. inactivating their file.

How Do I Pause / Unpause A Customer Record?

Editing your appointment confirmation windows inside a specific reminder.

How Do I Edit My Appointment Confirmation Rules?

Adding a single customer record to a reminder.

How Do I Add A Customer To A Reminder?

How To Edit Your Reminders

Can I Send Texts From A Local Number Instead Of A Toll-Free Number?

Setting up text messages inside your reminder.

How Do I Set Up Text Message Reminders?

Carrier fees associated with enabling SMS reminders on my Gazelle account.

How Much Does Sending SMS Reminders Cost With Gazelle?

Enabling and disabling text message reminders.

How Do I Enable / Disable Text Message Reminders?

Editing your companies Gazelle text message auto-responder so clients always get a reply.

How Do I Edit My SMS Auto Responder

Making changes in bulk to clients who 'Want Texts'.

How Do I Change A Client's Contact Preference to 'Wants Text'?

Finding your company's dedicated Gazelle texting phone number.

How Do I Find My Gazelle Texting Phone Number?

How To Enable Text / SMS Reminders

Find answers and get help from Intercom Support and Community Experts

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