Reminders

Where Do I View Future Reminders On The Customer File?

Using the information in the reminder dashboard on the customer file.

Written by Luke Ehresman
Updated over a week ago

Viewing The Message Log In Gazelle

How do I view the messages & delivery status of messages sent to my clients?

Written by Nathan Ehresman
Updated over a week ago

Reply STOP Options For Customers To Opt-Out Of SMS Messages.

How do my customers opt-out of SMS messages and am I in compliance with my regional regulations?

Written by Timothy Barnes
Updated over a week ago

Changing Self Scheduler SMS Opt-In/Out Behavior

How do I ask clients to opt-in to my SMS reminders instead of making it opt-out.

Written by Nathan Ehresman
Updated over a week ago

Pro Tips For Improving Your Automated Reminder System

How to strategically design you automated reminders.

Written by Timothy Barnes
Updated over a week ago

Change The Times Of Day Your Text Messages Go Out

How do I change the times of day my text messages go out?

Written by Luke Ehresman
Updated over a week ago

Mass Emailing Clients Using Gazelle Reminders

Can I mass email all my clients using Gazelle reminders?

Written by Nathan Ehresman
Updated over a week ago

Understanding The Delivery Status Of Emails?

Viewing the delivery status of each email sent through Gazelle.

Written by George Buss
Updated over a week ago

Text Message Reminders - FAQ

Understanding the text message reminders in Gazelle.

Written by Luke Ehresman
Updated over a week ago

How Do I Create Automated Reminders In Gazelle?

Creating new automated reminders for your customers.

Written by Nathan Ehresman
Updated over a week ago

How Do I End A Universal Pause?

Ending / removing a universal pause from your account.

Written by Timothy Barnes
Updated over a week ago

How Do I Add The 'Last Tuning Date' Into A Reminder Message?

Merging the 'Last Tuning Date' into a specific reminder message.

Written by George Buss
Updated over a week ago

How Do I Universally Pause All Reminders?

Pausing all reminders from your Gazelle account.

Written by Luke Ehresman
Updated over a week ago

How Do I Automatically Confirm Appointments

Setting up your auto-confirm rules for client appointments.

Written by Nathan Ehresman
Updated over a week ago

How Do I Pause / Unpause A Customer Record?

Pausing a customer record vs. inactivating their file.

Written by George Buss
Updated over a week ago

How Do I Edit My Appointment Confirmation Rules?

Editing your appointment confirmation windows inside a specific reminder.

Written by Luke Ehresman
Updated over a week ago

How Do I Add A Customer To A Reminder?

Adding a single customer record to a reminder.

Written by Timothy Barnes
Updated over a week ago

Can I Send Texts From A Local Number Instead Of A Toll-Free Number?

Sending texts from a local phone number.

Written by Timothy Barnes
Updated over a week ago

How Do I Set Up Text Message Reminders?

Setting up text messages inside your reminder.

Written by Luke Ehresman
Updated over a week ago

How Much Does Sending SMS Reminders Cost With Gazelle?

Carrier fees associated with enabling SMS reminders on my Gazelle account.

Written by George Buss
Updated over a week ago

How Do I Enable / Disable Text Message Reminders?

Enabling and disabling text message reminders.

Written by Nathan Ehresman
Updated over a week ago

How Do I Edit My SMS Auto Responder

Editing your companies Gazelle text message auto-responder so clients always get a reply.

Written by Timothy Barnes
Updated over a week ago

How Do I Change A Client's Contact Preference to 'Wants Text'?

Making changes in bulk to clients who 'Want Texts'.

Written by Nathan Ehresman
Updated over a week ago

How Do I Find My Gazelle Texting Phone Number?

Finding your company's dedicated Gazelle texting phone number.

Written by Luke Ehresman
Updated over a week ago